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Quality and Operational Excellence training

90 programmes in quality and operational excellence, available as public courses, online delivery or in-house training for your own team.

Showing 90 of 90 courses

Quality and Operational Excellence

Lean Six Sigma Green Belt Practical Application

Six Sigma fails in South African plants when it is taught as statistics rather than as a way to run improvement projects under real...

Next session
5 to 9 Oct 2026
Venue
Dubai
5 day programme
FromR18,000
Quality and Operational Excellence

ISO 9001 Quality Management Systems in Practice

Most quality systems fail their internal audits on the same handful of clauses. The ISO 9001 standard is studied here as a body of...

Next session
5 to 7 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational Excellence

Quality Nonconformance and Corrective Action

Two thirds of corrective actions address a symptom and the failure returns within the quarter.

Next session
6 to 8 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Total Productive Maintenance and Equipment Reliability

Unplanned breakdowns cost more than the repair. Grid instability and hard starts after load shedding have shortened equipment life across...

Next session
5 to 9 Oct 2026
Venue
Harare
5 day programme
FromR18,000
Quality and Operational Excellence

Supplier Quality and Incoming Inspection

Rejected material at goods receiving is expensive, but rejected material found on the line is far worse.

Next session
29 to 30 Sep 2026
Venue
Lusaka
2 day programme
FromR10,000
Quality and Operational Excellence

Internal Quality Auditing for Management Systems

Internal audits are meant to find problems before customers or external auditors do, yet many are reduced to a box ticking walk around the...

Next session
29 Sep to 1 Oct 2026
Venue
Mbabane
3 day programme
FromR13,000
Quality and Operational Excellence

Root Cause Analysis and Structured Problem Solving

South African manufacturers and service providers often close out defects with quick fixes that mask the real cause...

Next session
28 to 29 Oct 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational Excellence

Process Mapping and Value Stream Analysis

Operations teams across South African industries and logistics chains frequently cannot see where time, stock...

Next session
21 to 23 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational Excellence

Statistical Process Control for Production Teams

Production lines in South African factories often rely on operators eyeballing output rather than tracking variation with data...

Next session
29 Sep to 1 Oct 2026
Venue
Online
3 day programme
FromR13,000
Quality and Operational Excellence

Cost of Quality and Continuous Improvement Metrics

Quality departments across South African organisations struggle to justify improvement spend because the true cost of scrap, rework...

Next session
3 to 4 Nov 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational Excellence

Kaizen Facilitation and Continuous Improvement Culture

Improvement events in many South African workplaces fizzle out once the facilitator leaves because staff were never taught how to run...

Next session
29 Sep to 1 Oct 2026
Venue
Mauritius
3 day programme
FromR13,000
Quality and Operational Excellence

Workplace Organisation and 5S for Industrial Sites

Cluttered stores, mislabelled parts, and lost tools cost South African plants and warehouses hours of hidden downtime every week...

Next session
5 to 6 Nov 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational Excellence

Failure Mode and Effects Analysis Workshop

New products, modified processes, and imported equipment often reach South African production lines without a structured review of what...

Next session
29 Sep to 1 Oct 2026
Venue
Lagos
3 day programme
FromR13,000
Quality and Operational Excellence

Business Process Improvement and Operational Excellence

Many South African organisations run improvement projects in isolated pockets that never add up to a coherent operational excellence...

Next session
5 to 9 Oct 2026
Venue
Lusaka
5 day programme
FromR18,000
Quality and Operational Excellence

Lean Manufacturing Fundamentals for Shop Floor Supervisors

Shop floor supervisors in South African factories are often expected to run lean improvement activities without ever having been taught the...

Next session
5 to 9 Oct 2026
Venue
Cape Town
5 day programme
FromR18,000
Quality and Operational ExcellenceNew

Design of Experiments for Process Optimisation

Production and process teams across South African industry often tune settings by trial and error...

Next session
29 Sep to 1 Oct 2026
Venue
Windhoek
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Advanced Product Quality Planning and Control Plans

Suppliers to the South African automotive and manufacturing sectors are frequently required to demonstrate structured product quality...

Next session
29 Sep to 1 Oct 2026
Venue
Pretoria
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Theory of Constraints and Bottleneck Management

Operations across South Africa often add resources everywhere to lift output, when the real limit sits at a single bottleneck that governs...

Next session
29 to 30 Sep 2026
Venue
Maseru
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Document Control and Quality Records Management

Well run South African quality systems can still fail an audit when procedures are out of date, uncontrolled copies circulate...

Next session
29 to 30 Sep 2026
Venue
Pretoria
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Customer Complaint Handling and Quality Feedback Systems

For many South African manufacturers and service providers, customer complaints arrive scattered across emails, calls, and returns...

Next session
29 to 30 Sep 2026
Venue
Durban
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Benchmarking and Best Practice Transfer for Operations

South African operations often know they lag competitors or sister sites but lack a disciplined way to measure the gap and close it.

Next session
6 to 8 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Lean Six Sigma Yellow Belt Awareness and Team Participation

Many African improvement projects stall because shop floor staff do not understand the tools their Green Belts and Black Belts are using.

Next session
29 to 30 Sep 2026
Venue
Nairobi
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Quality Function Deployment and the House of Quality

African manufacturers and service providers frequently launch products that miss what customers actually value...

Next session
21 to 23 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Single Minute Exchange of Die and Rapid Changeover

Long changeover times force African factories into large batches, high inventory, and slow response to customer orders.

Next session
29 to 30 Sep 2026
Venue
Lilongwe
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

A3 Thinking and Structured Improvement Reporting

Improvement efforts across African organisations often produce thick reports that few people read and fewer act on.

Next session
29 to 30 Sep 2026
Venue
Maseru
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Warehouse and Distribution Operational Excellence

Warehouses across Africa lose time and accuracy to poor layout, unclear processes, and firefighting.

Next session
29 Sep to 1 Oct 2026
Venue
Mozambique
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Business Process Reengineering for Back Office Operations

When back office processes in African organisations grow by accretion, they become slow, error prone, and expensive to run.

Next session
5 to 9 Oct 2026
Venue
Johannesburg
5 day programme
FromR18,000
Quality and Operational ExcellenceNew

Supplier Development and Second Party Auditing

African buyers increasingly depend on local suppliers whose quality and delivery are not yet where they need to be.

Next session
29 Sep to 1 Oct 2026
Venue
Lilongwe
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Acceptance Sampling and Inspection Planning

Inspecting every item is often impossible, yet African manufacturers and importers still need confidence that incoming and outgoing lots...

Next session
6 to 7 Oct 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Layered Process Audits and Shop Floor Assurance

Quality problems often trace back to standards that quietly stop being followed on the floor.

Next session
7 to 8 Oct 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Lean Office and Administrative Process Improvement

Much of the waste in African organisations hides in office and administrative work, where forms circulate, approvals stall...

Next session
29 Sep to 1 Oct 2026
Venue
Gaborone
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

IATF 16949 Quality Management for Automotive Suppliers

Automotive component makers in hubs such as the Eastern Cape and Gauteng must satisfy demanding original equipment manufacturer...

Next session
19 to 21 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Six Sigma for Transactional and Financial Processes

Six Sigma is often seen as a factory tool, yet the biggest gains in banks, insurers, and shared service centres come from fixing paperwork...

Next session
29 Sep to 1 Oct 2026
Venue
Nairobi
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Continuous Flow and Cellular Manufacturing Cell Design

Batch and queue layouts create long lead times, high inventory, and hidden defects that only appear much later.

Next session
29 Sep to 1 Oct 2026
Venue
Mozambique
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Quality Management for Contract and Outsourced Manufacturing

Brand owners increasingly rely on contract manufacturers, yet quality problems at an outsourced site quickly become the brand owner's...

Next session
29 Sep to 1 Oct 2026
Venue
Lusaka
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Work Measurement, Time Study and Production Line Balancing

Uneven workloads and unmeasured cycle times leave many African production lines with idle stations at one point and bottlenecks at another...

Next session
5 to 9 Oct 2026
Venue
Dar es Salaam
5 day programme
FromR18,000
Quality and Operational ExcellenceNew

Lean Six Sigma Champion and Deployment Leadership

Many improvement programmes in African organisations stall because senior leaders sponsor belts but never learn how to select...

Next session
29 to 30 Sep 2026
Venue
Blantyre
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Sustaining Continuous Improvement Gains and Standardisation

Across African industry, hard won improvements often slip back to old habits within months because gains are never locked in through...

Next session
29 to 30 Sep 2026
Venue
Lilongwe
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

PDCA and the Deming Cycle for Everyday Problem Solving

Many teams in African workplaces jump straight to solutions without testing them, so fixes fail and the same issues resurface.

Next session
29 to 30 Sep 2026
Venue
Maseru
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Operational Excellence for Small and Medium Manufacturers

Small and medium manufacturers form the backbone of African industry, yet most cannot spare staff for large improvement programmes or...

Next session
29 Sep to 1 Oct 2026
Venue
Mauritius
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Green Lean and Sustainable Operational Excellence

Rising energy, water and material costs are squeezing African operations, while customers increasingly ask about environmental impact.

Next session
29 to 30 Sep 2026
Venue
Windhoek
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Lean Healthcare and Patient Flow Improvement

Overcrowded outpatient departments, long queues and delayed discharges strain hospitals and clinics across Africa...

Next session
29 Sep to 1 Oct 2026
Venue
Lagos
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Quality Management for Steel and Metal Fabrication Operations

Steel and metal fabrication shops across Africa lose margin to weld defects, dimensional errors and material problems that surface only at...

Next session
29 Sep to 1 Oct 2026
Venue
Kampala
3 day programme
FromR13,000
Quality and Operational ExcellenceNew

Quality Management for Electronics and Circuit Board Assembly

Electronics and circuit board assembly is expanding in African manufacturing, where tiny defects such as poor solder joints or misplaced...

Next session
7 to 8 Oct 2026
Venue
Johannesburg
2 day programme
FromR10,000
Quality and Operational ExcellenceNew

Laboratory Quality Management and ISO/IEC 17025 Readiness

Testing and calibration laboratories across Africa are under growing pressure to prove the reliability of their results to customers and...

Next session
29 Sep to 1 Oct 2026
Venue
Harare
3 day programme
FromR13,000