Operations teams across Africa often drown in data yet lack the few measures that would actually guide daily decisions. This course helps teams choose the right operational indicators, present them on clear dashboards, and run performance conversations that lead to action. Participants learn to link measures to goals, avoid gaming and vanity metrics, and turn numbers into improvement.
Ready to book? Secure your place on this programme.
Register for this courseThis course is intended for operations managers, supervisors, quality and improvement staff, and analysts responsible for measuring and reporting operational performance.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 1 to 2 Oct 2026 | Johannesburg | 2 | R10,000 | Register | |
| 5 to 6 Oct 2026 | Cape Town | 2 | R10,000 | Register | |
| 6 to 7 Oct 2026 | Durban | 2 | R10,000 | Register | |
| 7 to 8 Oct 2026 | Pretoria | 2 | R10,000 | Register | |
| 8 to 9 Oct 2026 | Windhoek | 2 | US$1,100 | Register | |
| 12 to 13 Oct 2026 | Gaborone | 2 | US$1,100 | Register | |
| 13 to 14 Oct 2026 | Maseru | 2 | US$1,100 | Register | |
| 14 to 15 Oct 2026 | Mbabane | 2 | US$1,100 | Register | |
| 15 to 16 Oct 2026 | Lusaka | 2 | US$1,100 | Register | |
| 19 to 20 Oct 2026 | Harare | 2 | US$1,100 | Register | |
| 20 to 21 Oct 2026 | Lilongwe | 2 | US$1,100 | Register | |
| 21 to 22 Oct 2026 | Blantyre | 2 | US$1,100 | Register | |
| 22 to 23 Oct 2026 | Mozambique | 2 | US$1,100 | Register | |
| 26 to 27 Oct 2026 | Nairobi | 2 | US$1,100 | Register | |
| 27 to 28 Oct 2026 | Dar es Salaam | 2 | US$1,100 | Register | |
| 28 to 29 Oct 2026 | Kigali | 2 | US$1,100 | Register | |
| 29 to 30 Oct 2026 | Kampala | 2 | US$1,100 | Register | |
| 2 to 3 Nov 2026 | Accra | 2 | US$1,100 | Register | |
| 3 to 4 Nov 2026 | Lagos | 2 | US$1,100 | Register | |
| 4 to 5 Nov 2026 | Cairo | 2 | US$1,100 | Register | |
| 5 to 6 Nov 2026 | Mauritius | 2 | US$1,100 | Register | |
| 9 to 10 Nov 2026 | Dubai | 2 | US$1,100 | Register | |
| 10 to 11 Nov 2026 | Online | 2 | US$900 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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