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PDCA and the Deming Cycle for Everyday Problem Solving

Many teams in African workplaces jump straight to solutions without testing them, so fixes fail and the same issues resurface. This course grounds staff in the Plan, Do, Check, Act cycle as a simple, repeatable discipline for improving processes at any level. Participants run a small improvement through a full PDCA cycle and learn to build the habit of testing changes before rolling them out.

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Register for this course

What you will be able to do

  • Describe each stage of the Plan, Do, Check, Act cycle.
  • Frame a problem and set a measurable improvement target.
  • Plan and run a small scale test of a proposed change.
  • Check results against the target using simple data.
  • Standardise successful changes or adjust and repeat.
  • Apply the cycle to a real workplace problem.

Course outline

  1. 01Introduction to the Deming Cycle
  2. 02Plan: Framing the Problem and Target
  3. 03Plan: Designing a Small Test
  4. 04Do: Running the Test Safely
  5. 05Check: Reading the Results
  6. 06Act: Standardise or Adjust
  7. 07Building the PDCA Habit

Who should attend

This course suits supervisors, team members, administrators and frontline staff who want a practical, everyday method for improving their own processes.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Gaborone2US$1,100Closed
29 to 30 Sep 2026Maseru2US$1,100Register
30 Sep to 1 Oct 2026Mbabane2US$1,100Register
1 to 2 Oct 2026Lusaka2US$1,100Register
5 to 6 Oct 2026Harare2US$1,100Register
6 to 7 Oct 2026Lilongwe2US$1,100Register
7 to 8 Oct 2026Blantyre2US$1,100Register
8 to 9 Oct 2026Mozambique2US$1,100Register
12 to 13 Oct 2026Nairobi2US$1,100Register
13 to 14 Oct 2026Dar es Salaam2US$1,100Register
14 to 15 Oct 2026Kigali2US$1,100Register
15 to 16 Oct 2026Kampala2US$1,100Register
19 to 20 Oct 2026Accra2US$1,100Register
20 to 21 Oct 2026Lagos2US$1,100Register
21 to 22 Oct 2026Cairo2US$1,100Register
22 to 23 Oct 2026Mauritius2US$1,100Register
26 to 27 Oct 2026Dubai2US$1,100Register
27 to 28 Oct 2026Online2US$900Register
8 to 9 Dec 2026Johannesburg2R10,000Register
9 to 10 Dec 2026Cape Town2R10,000Register
10 to 11 Dec 2026Durban2R10,000Register
14 to 15 Dec 2026Pretoria2R10,000Register
17 to 18 Dec 2026Windhoek2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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