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Managing Product Recalls, Traceability and Batch Control

A single quality failure can force a recall that threatens both customer safety and brand reputation. This course teaches organisations how to build the traceability and batch control needed to isolate affected product quickly and manage a recall with confidence. Delegates practise a mock recall so African manufacturers and distributors can respond calmly and limit damage when problems occur.

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Register for this course

What you will be able to do

  • Explain the legal and commercial drivers behind product recalls.
  • Design batch coding and traceability that link raw materials to finished goods.
  • Establish the records needed to trace product forwards and backwards.
  • Build a recall plan with clear roles, decisions, and communication steps.
  • Conduct a mock recall to test readiness and identify gaps.
  • Capture lessons from incidents to prevent recurrence.

Course outline

  1. 01Recall Drivers and Consequences
  2. 02Batch Coding and Lot Identification
  3. 03Forward and Backward Traceability
  4. 04Records and Data Integrity
  5. 05Building the Recall Plan
  6. 06Roles, Decisions, and Communication
  7. 07Running a Mock Recall
  8. 08Learning From Incidents

Who should attend

This course suits quality managers, supply chain professionals, and operations leaders in manufacturing and distribution who are responsible for product safety and recall readiness.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Durban2R10,000Closed
29 to 30 Sep 2026Pretoria2R10,000Register
30 Sep to 1 Oct 2026Windhoek2US$1,100Register
1 to 2 Oct 2026Gaborone2US$1,100Register
5 to 6 Oct 2026Maseru2US$1,100Register
6 to 7 Oct 2026Mbabane2US$1,100Register
7 to 8 Oct 2026Lusaka2US$1,100Register
8 to 9 Oct 2026Harare2US$1,100Register
12 to 13 Oct 2026Lilongwe2US$1,100Register
13 to 14 Oct 2026Blantyre2US$1,100Register
14 to 15 Oct 2026Mozambique2US$1,100Register
15 to 16 Oct 2026Nairobi2US$1,100Register
19 to 20 Oct 2026Dar es Salaam2US$1,100Register
20 to 21 Oct 2026Kigali2US$1,100Register
21 to 22 Oct 2026Kampala2US$1,100Register
22 to 23 Oct 2026Accra2US$1,100Register
26 to 27 Oct 2026Lagos2US$1,100Register
27 to 28 Oct 2026Cairo2US$1,100Register
28 to 29 Oct 2026Mauritius2US$1,100Register
29 to 30 Oct 2026Dubai2US$1,100Register
2 to 3 Nov 2026Online2US$900Register
14 to 15 Dec 2026Johannesburg2R10,000Register
17 to 18 Dec 2026Cape Town2R10,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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