Many African businesses treat quality as an inspection department rather than an organisation wide responsibility, so defects and rework quietly erode margins. This course introduces Total Quality Management as a practical framework that engages every function, from the shop floor to the boardroom, in continuous improvement. Delegates learn how to build a quality culture that fits local resource constraints and customer expectations across markets such as South Africa, Kenya, and Nigeria.
Ready to book? Secure your place on this programme.
Register for this courseThis course suits managers, supervisors, and quality practitioners who want to move their organisation from reactive inspection to a company wide culture of quality and continuous improvement.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 14 to 16 Oct 2026 | Johannesburg | 3 | R13,000 | Register | |
| 19 to 21 Oct 2026 | Cape Town | 3 | R13,000 | Register | |
| 20 to 22 Oct 2026 | Durban | 3 | R13,000 | Register | |
| 21 to 23 Oct 2026 | Pretoria | 3 | R13,000 | Register | |
| 26 to 28 Oct 2026 | Windhoek | 3 | US$1,500 | Register | |
| 27 to 29 Oct 2026 | Gaborone | 3 | US$1,500 | Register | |
| 28 to 30 Oct 2026 | Maseru | 3 | US$1,500 | Register | |
| 2 to 4 Nov 2026 | Mbabane | 3 | US$1,500 | Register | |
| 3 to 5 Nov 2026 | Lusaka | 3 | US$1,500 | Register | |
| 4 to 6 Nov 2026 | Harare | 3 | US$1,500 | Register | |
| 9 to 11 Nov 2026 | Lilongwe | 3 | US$1,500 | Register | |
| 10 to 12 Nov 2026 | Blantyre | 3 | US$1,500 | Register | |
| 11 to 13 Nov 2026 | Mozambique | 3 | US$1,500 | Register | |
| 16 to 18 Nov 2026 | Nairobi | 3 | US$1,500 | Register | |
| 17 to 19 Nov 2026 | Dar es Salaam | 3 | US$1,500 | Register | |
| 18 to 20 Nov 2026 | Kigali | 3 | US$1,500 | Register | |
| 23 to 25 Nov 2026 | Kampala | 3 | US$1,500 | Register | |
| 24 to 26 Nov 2026 | Accra | 3 | US$1,500 | Register | |
| 25 to 27 Nov 2026 | Lagos | 3 | US$1,500 | Register | |
| 30 Nov to 2 Dec 2026 | Cairo | 3 | US$1,500 | Register | |
| 1 to 3 Dec 2026 | Mauritius | 3 | US$1,500 | Register | |
| 2 to 4 Dec 2026 | Dubai | 3 | US$1,500 | Register | |
| 7 to 9 Dec 2026 | Online | 3 | US$900 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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