Operations teams across South African industries and logistics chains frequently cannot see where time, stock, and quality are actually lost between departments. This course teaches practical process mapping and value stream analysis so participants can chart current state workflows, quantify waiting time, rework, and handoffs, and design a future state that removes non value adding steps without expensive new systems or headcount.
Ready to book? Secure your place on this programme.
Map a current state process using standard flowcharting and value stream symbols.
Identify non value adding steps, delays, and handoffs that slow down a workflow.
Calculate lead time, cycle time, and process efficiency from real operational data.
Design a future state map that removes waste and shortens throughput time.
Facilitate a cross functional workshop to agree process changes with frontline staff.
Build an implementation plan that assigns owners and target dates to each improvement.
Course outline
01Principles of Process Mapping
02Value Adding Versus Waste
03Building a Current State Map
04Measuring Lead and Cycle Time
05Spotting Bottlenecks and Handoffs
06Designing the Future State
07Facilitating Improvement Workshops
08Building an Implementation Roadmap
Who should attend
This course suits operations managers, process engineers, supply chain coordinators, and continuous improvement practitioners responsible for improving workflow efficiency.
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
Related courses in Quality and Operational Excellence