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Process Mapping and Value Stream Analysis

Operations teams across South African industries and logistics chains frequently cannot see where time, stock, and quality are actually lost between departments. This course teaches practical process mapping and value stream analysis so participants can chart current state workflows, quantify waiting time, rework, and handoffs, and design a future state that removes non value adding steps without expensive new systems or headcount.

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What you will be able to do

  • Map a current state process using standard flowcharting and value stream symbols.
  • Identify non value adding steps, delays, and handoffs that slow down a workflow.
  • Calculate lead time, cycle time, and process efficiency from real operational data.
  • Design a future state map that removes waste and shortens throughput time.
  • Facilitate a cross functional workshop to agree process changes with frontline staff.
  • Build an implementation plan that assigns owners and target dates to each improvement.

Course outline

  1. 01Principles of Process Mapping
  2. 02Value Adding Versus Waste
  3. 03Building a Current State Map
  4. 04Measuring Lead and Cycle Time
  5. 05Spotting Bottlenecks and Handoffs
  6. 06Designing the Future State
  7. 07Facilitating Improvement Workshops
  8. 08Building an Implementation Roadmap

Who should attend

This course suits operations managers, process engineers, supply chain coordinators, and continuous improvement practitioners responsible for improving workflow efficiency.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Online3US$900Closed
21 to 23 Oct 2026Johannesburg3R13,000Register
26 to 28 Oct 2026Cape Town3R13,000Register
27 to 29 Oct 2026Durban3R13,000Register
28 to 30 Oct 2026Pretoria3R13,000Register
2 to 4 Nov 2026Windhoek3US$1,500Register
3 to 5 Nov 2026Gaborone3US$1,500Register
4 to 6 Nov 2026Maseru3US$1,500Register
9 to 11 Nov 2026Mbabane3US$1,500Register
10 to 12 Nov 2026Lusaka3US$1,500Register
11 to 13 Nov 2026Harare3US$1,500Register
16 to 18 Nov 2026Lilongwe3US$1,500Register
17 to 19 Nov 2026Blantyre3US$1,500Register
18 to 20 Nov 2026Mozambique3US$1,500Register
23 to 25 Nov 2026Nairobi3US$1,500Register
24 to 26 Nov 2026Dar es Salaam3US$1,500Register
25 to 27 Nov 2026Kigali3US$1,500Register
30 Nov to 2 Dec 2026Kampala3US$1,500Register
1 to 3 Dec 2026Accra3US$1,500Register
2 to 4 Dec 2026Lagos3US$1,500Register
7 to 9 Dec 2026Cairo3US$1,500Register
8 to 10 Dec 2026Mauritius3US$1,500Register
9 to 11 Dec 2026Dubai3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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