Business Excellence Models and Organisational Self Assessment
Business excellence models give organisations a structured way to judge how well they perform across leadership, strategy, people, and results. This course introduces widely used excellence frameworks and shows how to run an honest self assessment. Delegates learn to score their organisation, identify priority gaps, and build an improvement plan that lifts overall performance in an African operating context.
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Describe the structure and criteria of leading business excellence models.
Explain how enabler and results criteria connect to drive performance.
Facilitate a self assessment workshop with a cross functional team.
Score organisational performance against excellence criteria objectively.
Prioritise improvement opportunities from self assessment findings.
Develop an action plan that moves the organisation toward excellence.
Course outline
01Why Excellence Models Matter
02Overview of Leading Frameworks
03Enabler Criteria and Results Criteria
04Facilitating a Self Assessment
05Scoring and Evidence Gathering
06Prioritising Improvement Themes
07Building the Improvement Plan
Who should attend
This course is intended for senior managers, quality leaders, and strategy professionals who want to benchmark and improve overall organisational performance.
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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