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Professional Business Writing and Confident Speaking

This programme builds the twin skills of clear written communication and assured spoken delivery. Delegates learn to structure documents that get read and to speak with authority in meetings, briefings and presentations.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Write concise emails, letters and short reports that hold attention
  • Structure ideas logically before drafting any document
  • Adapt tone and register for different professional audiences
  • Deliver spoken updates with clarity and composure
  • Reduce jargon and wordiness in everyday correspondence
  • Handle questions and interruptions while keeping the thread

Course outline

  1. 01Planning a document before you write a single line
  2. 02The building blocks of clear sentences and paragraphs
  3. 03Writing emails that get quick, useful replies
  4. 04Structuring short reports and summaries
  5. 05Editing your own work for brevity and impact
  6. 06Preparing for a spoken briefing or update
  7. 07Voice, pace and body language that build trust
  8. 08Fielding questions without losing your point
  9. 09Speaking to senior audiences with confidence
  10. 10Personal action plan for daily communication

Who should attend

Officers, coordinators, supervisors and technical staff who write and speak regularly at work and want their message to land the first time.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
14 to 16 Oct 2026Johannesburg3R13,000Register
19 to 21 Oct 2026Cape Town3R13,000Register
20 to 22 Oct 2026Durban3R13,000Register
21 to 23 Oct 2026Pretoria3R13,000Register
26 to 28 Oct 2026Windhoek3US$1,500Register
27 to 29 Oct 2026Gaborone3US$1,500Register
28 to 30 Oct 2026Maseru3US$1,500Register
2 to 4 Nov 2026Mbabane3US$1,500Register
3 to 5 Nov 2026Lusaka3US$1,500Register
4 to 6 Nov 2026Harare3US$1,500Register
9 to 11 Nov 2026Lilongwe3US$1,500Register
10 to 12 Nov 2026Blantyre3US$1,500Register
11 to 13 Nov 2026Mozambique3US$1,500Register
16 to 18 Nov 2026Nairobi3US$1,500Register
17 to 19 Nov 2026Dar es Salaam3US$1,500Register
18 to 20 Nov 2026Kigali3US$1,500Register
23 to 25 Nov 2026Kampala3US$1,500Register
24 to 26 Nov 2026Accra3US$1,500Register
25 to 27 Nov 2026Lagos3US$1,500Register
30 Nov to 2 Dec 2026Cairo3US$1,500Register
1 to 3 Dec 2026Mauritius3US$1,500Register
2 to 4 Dec 2026Dubai3US$1,500Register
7 to 9 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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