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Writing for Digital and Mobile Channels in the African Workplace

Work in Africa increasingly happens on chat apps, mobile screens and internal platforms, where dense corporate writing simply fails. This course helps delegates write clear, professional messages for WhatsApp, intranets, instant chat and mobile email, matching tone and length to each channel while keeping a professional standard. Delegates practise on the fast, informal channels their organisations actually use.

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Register for this course

What you will be able to do

  • Match writing style and length to the channel, from chat to formal email.
  • Write clear, scannable messages for small mobile screens.
  • Keep a professional tone on informal channels such as chat apps.
  • Structure internal updates and announcements for quick reading.
  • Avoid the tone and clarity mistakes common in fast digital messaging.
  • Set simple team norms for professional digital communication.

Course outline

  1. 01How Digital and Mobile Reading Differs
  2. 02Choosing the Right Channel for the Message
  3. 03Writing for Small Screens
  4. 04Professional Tone on Informal Channels
  5. 05Internal Updates and Announcements
  6. 06Common Digital Writing Mistakes
  7. 07Setting Team Communication Norms
  8. 08Practice Across Channels

Who should attend

This course suits managers, communications staff, team leaders and employees who communicate through chat apps, intranets and mobile channels at work.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
22 to 23 Oct 2026Johannesburg2R10,000Register
26 to 27 Oct 2026Cape Town2R10,000Register
27 to 28 Oct 2026Durban2R10,000Register
28 to 29 Oct 2026Pretoria2R10,000Register
29 to 30 Oct 2026Windhoek2US$1,100Register
2 to 3 Nov 2026Gaborone2US$1,100Register
3 to 4 Nov 2026Maseru2US$1,100Register
4 to 5 Nov 2026Mbabane2US$1,100Register
5 to 6 Nov 2026Lusaka2US$1,100Register
9 to 10 Nov 2026Harare2US$1,100Register
10 to 11 Nov 2026Lilongwe2US$1,100Register
11 to 12 Nov 2026Blantyre2US$1,100Register
12 to 13 Nov 2026Mozambique2US$1,100Register
16 to 17 Nov 2026Nairobi2US$1,100Register
17 to 18 Nov 2026Dar es Salaam2US$1,100Register
18 to 19 Nov 2026Kigali2US$1,100Register
19 to 20 Nov 2026Kampala2US$1,100Register
23 to 24 Nov 2026Accra2US$1,100Register
24 to 25 Nov 2026Lagos2US$1,100Register
25 to 26 Nov 2026Cairo2US$1,100Register
26 to 27 Nov 2026Mauritius2US$1,100Register
30 Nov to 1 Dec 2026Dubai2US$1,100Register
1 to 2 Dec 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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