Write the email that gets a decision instead of three rounds of clarification. Delegates work through tone, structure and the small choices that make a request easy to say yes to, with attention to how written English lands across a multilingual office where readers do not all share a first language.
Ready to book? Secure your place on this programme.
Register for this courseTeam leaders, account managers, project coordinators, HR and finance officers, and administrators who write regularly to clients, suppliers and internal decision makers.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 to 30 Sep 2026 | Online | 3 | US$900 | Closed | |
| 21 to 23 Oct 2026 | Johannesburg | 3 | R13,000 | Register | |
| 26 to 28 Oct 2026 | Cape Town | 3 | R13,000 | Register | |
| 27 to 29 Oct 2026 | Durban | 3 | R13,000 | Register | |
| 28 to 30 Oct 2026 | Pretoria | 3 | R13,000 | Register | |
| 2 to 4 Nov 2026 | Windhoek | 3 | US$1,500 | Register | |
| 3 to 5 Nov 2026 | Gaborone | 3 | US$1,500 | Register | |
| 4 to 6 Nov 2026 | Maseru | 3 | US$1,500 | Register | |
| 9 to 11 Nov 2026 | Mbabane | 3 | US$1,500 | Register | |
| 10 to 12 Nov 2026 | Lusaka | 3 | US$1,500 | Register | |
| 11 to 13 Nov 2026 | Harare | 3 | US$1,500 | Register | |
| 16 to 18 Nov 2026 | Lilongwe | 3 | US$1,500 | Register | |
| 17 to 19 Nov 2026 | Blantyre | 3 | US$1,500 | Register | |
| 18 to 20 Nov 2026 | Mozambique | 3 | US$1,500 | Register | |
| 23 to 25 Nov 2026 | Nairobi | 3 | US$1,500 | Register | |
| 24 to 26 Nov 2026 | Dar es Salaam | 3 | US$1,500 | Register | |
| 25 to 27 Nov 2026 | Kigali | 3 | US$1,500 | Register | |
| 30 Nov to 2 Dec 2026 | Kampala | 3 | US$1,500 | Register | |
| 1 to 3 Dec 2026 | Accra | 3 | US$1,500 | Register | |
| 2 to 4 Dec 2026 | Lagos | 3 | US$1,500 | Register | |
| 7 to 9 Dec 2026 | Cairo | 3 | US$1,500 | Register | |
| 8 to 10 Dec 2026 | Mauritius | 3 | US$1,500 | Register | |
| 9 to 11 Dec 2026 | Dubai | 3 | US$1,500 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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