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Time Management and Workload Prioritisation for Administrators

Give administrators practical tools for managing competing deadlines, interruptions and multiple reporting lines that are typical of busy South African offices. Participants learn to prioritise realistically, push back on unreasonable requests professionally and structure their day so that urgent tasks do not permanently crowd out important, longer term administrative work.

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Register for this course

What you will be able to do

  • Prioritise competing tasks using a simple urgency and importance framework.
  • Plan a working day that balances routine tasks with unplanned requests.
  • Push back professionally on unreasonable or conflicting deadlines.
  • Reduce time lost to interruptions, email overload and context switching.
  • Track outstanding tasks across multiple managers or departments reliably.
  • Recognise personal productivity patterns and adjust routines accordingly.

Course outline

  1. 01Diagnosing Where Time Goes
  2. 02Urgency Versus Importance Framework
  3. 03Planning a Realistic Working Day
  4. 04Managing Multiple Reporting Lines
  5. 05Handling Interruptions and Email Overload
  6. 06Saying No Professionally
  7. 07Tracking Tasks Across Departments
  8. 08Building Sustainable Work Habits

Who should attend

This course suits administrative assistants, office coordinators, personal assistants and administrators supporting multiple managers or departments.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dar es Salaam2US$1,100Closed
29 to 30 Sep 2026Kigali2US$1,100Register
30 Sep to 1 Oct 2026Kampala2US$1,100Register
1 to 2 Oct 2026Accra2US$1,100Register
5 to 6 Oct 2026Lagos2US$1,100Register
6 to 7 Oct 2026Cairo2US$1,100Register
7 to 8 Oct 2026Mauritius2US$1,100Register
8 to 9 Oct 2026Dubai2US$1,100Register
12 to 13 Oct 2026Online2US$900Register
23 to 24 Nov 2026Johannesburg2R10,000Register
24 to 25 Nov 2026Cape Town2R10,000Register
25 to 26 Nov 2026Durban2R10,000Register
26 to 27 Nov 2026Pretoria2R10,000Register
30 Nov to 1 Dec 2026Windhoek2US$1,100Register
1 to 2 Dec 2026Gaborone2US$1,100Register
2 to 3 Dec 2026Maseru2US$1,100Register
3 to 4 Dec 2026Mbabane2US$1,100Register
7 to 8 Dec 2026Lusaka2US$1,100Register
8 to 9 Dec 2026Harare2US$1,100Register
9 to 10 Dec 2026Lilongwe2US$1,100Register
10 to 11 Dec 2026Blantyre2US$1,100Register
14 to 15 Dec 2026Mozambique2US$1,100Register
17 to 18 Dec 2026Nairobi2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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