Administration and Office Management
Office Management Operations and Systems
Office managers hold together budgets, suppliers, facilities and a team that reports to somebody else.
- Next session
- 5 to 9 Oct 2026
- Venue
- Accra
- 5 day programme
- FromR18,000
Executive Assistant Diary and Travel Management
Protect a principal's calendar, brief them properly, and get them through a three city trip without a single missed connection. The work is practical: diary triage, travel files, expense reconciliation, visa lead times for regional travel, and the judgement calls an assistant makes on somebody else's behalf every day.
Ready to book? Secure your place on this programme.
Register for this courseWhat you will be able to do
- Triage diary requests against the principal's stated priorities rather than order of arrival.
- Prepare briefing notes that give a principal what they need before each engagement.
- Build a travel file covering flights, ground transport, accommodation and local contacts.
- Plan visa, permit and documentation lead times for regional and international travel.
- Reconcile travel expenses and supporting receipts against company policy.
- Exercise discretion on confidential matters and decide when to escalate.
Course outline
- 01The assistant's mandate and boundaries
- 02Diary strategy and protecting thinking time
- 03Meeting preparation and briefing notes
- 04Domestic and regional travel planning
- 05Travel documentation and lead times
- 06Expense reconciliation and policy compliance
- 07Confidentiality, gatekeeping and discretion
- 08Working with a difficult or absent principal
Who should attend
Executive assistants, personal assistants, secretaries to directors and municipal officials, and senior administrators supporting one or more executives.
Dates, venues and fees
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 Sep to 2 Oct 2026 | Dar es Salaam | 5 | US$1,800 | Closed | |
| 5 to 9 Oct 2026 | Lusaka | 5 | US$1,800 | Register | |
| 12 to 16 Oct 2026 | Harare | 5 | US$1,800 | Register | |
| 19 to 23 Oct 2026 | Accra | 5 | US$1,800 | Register | |
| 26 to 30 Oct 2026 | Lagos | 5 | US$1,800 | Register | |
| 2 to 6 Nov 2026 | Dubai | 5 | US$1,800 | Register | |
| 9 to 13 Nov 2026 | Johannesburg | 5 | R18,000 | Register | |
| 16 to 20 Nov 2026 | Cape Town | 5 | R18,000 | Register | |
| 23 to 27 Nov 2026 | Durban | 5 | R18,000 | Register | |
| 30 Nov to 4 Dec 2026 | Pretoria | 5 | R18,000 | Register | |
| 7 to 11 Dec 2026 | Nairobi | 5 | US$1,800 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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