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Systems Thinking for Leaders and Managers

Complex organisations often see problems repeat because managers treat symptoms in isolation rather than the wider system that produces them. This course introduces systems thinking as a practical leadership tool for understanding how parts of an organisation connect and influence one another. Delegates learn to map interdependencies, spot unintended consequences, and design changes that hold over time.

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Register for this course

What you will be able to do

  • Explain the core principles of systems thinking in a practical management context.
  • Map how processes, people and departments interconnect and influence outcomes.
  • Identify feedback loops and the root causes behind recurring problems.
  • Anticipate unintended consequences before making organisational changes.
  • Use systems tools to design interventions that last rather than quick fixes.
  • Apply a systems lens to a real challenge in the delegate's own organisation.

Course outline

  1. 01Introduction to Systems Thinking
  2. 02Seeing the Whole, Not Just Parts
  3. 03Mapping Interdependencies
  4. 04Feedback Loops and Root Causes
  5. 05Anticipating Unintended Consequences
  6. 06Designing Lasting Interventions
  7. 07Applying Systems Thinking at Work

Who should attend

This course suits senior managers, functional heads, project leaders and internal advisors who deal with complex, interconnected organisational challenges.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Pretoria3R13,000Closed
29 Sep to 1 Oct 2026Windhoek3US$1,500Register
30 Sep to 2 Oct 2026Gaborone3US$1,500Register
5 to 7 Oct 2026Maseru3US$1,500Register
6 to 8 Oct 2026Mbabane3US$1,500Register
7 to 9 Oct 2026Lusaka3US$1,500Register
12 to 14 Oct 2026Harare3US$1,500Register
13 to 15 Oct 2026Lilongwe3US$1,500Register
14 to 16 Oct 2026Blantyre3US$1,500Register
19 to 21 Oct 2026Mozambique3US$1,500Register
20 to 22 Oct 2026Nairobi3US$1,500Register
21 to 23 Oct 2026Dar es Salaam3US$1,500Register
26 to 28 Oct 2026Kigali3US$1,500Register
27 to 29 Oct 2026Kampala3US$1,500Register
28 to 30 Oct 2026Accra3US$1,500Register
2 to 4 Nov 2026Lagos3US$1,500Register
3 to 5 Nov 2026Cairo3US$1,500Register
4 to 6 Nov 2026Mauritius3US$1,500Register
9 to 11 Nov 2026Dubai3US$1,500Register
10 to 12 Nov 2026Online3US$900Register
7 to 9 Dec 2026Johannesburg3R13,000Register
8 to 10 Dec 2026Cape Town3R13,000Register
9 to 11 Dec 2026Durban3R13,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
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