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Change Management and Organisational Transformation

Restructures, new systems and mergers usually fail on the people side rather than the technical one. Managers work through a method for planning a change, bringing sceptical staff with them, and holding the new way of working in place once senior attention has moved on to something else.

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What you will be able to do

  • Diagnose the readiness of an organisation before committing to a change programme.
  • Distinguish resistance that signals a real problem from resistance that signals fear.
  • Build a stakeholder engagement plan that addresses each group's actual concerns.
  • Communicate a change so that people understand what it means for their own role.
  • Support line managers who must deliver the change while still running the business.
  • Embed new behaviours through reinforcement so that the organisation does not quietly revert.

Course outline

  1. 01Why change programmes fail on the people side
  2. 02Assessing organisational readiness and capacity
  3. 03Understanding and working with resistance
  4. 04Stakeholder analysis and engagement planning
  5. 05Communicating change at each level
  6. 06Supporting managers through the transition
  7. 07Reinforcement and preventing reversion

Who should attend

Managers leading restructures, system implementations or mergers, human resources practitioners supporting transformation, project managers responsible for adoption, and executives sponsoring organisational change.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Mozambique3US$1,500Closed
29 Sep to 1 Oct 2026Nairobi3US$1,500Register
30 Sep to 2 Oct 2026Dar es Salaam3US$1,500Register
5 to 7 Oct 2026Kigali3US$1,500Register
6 to 8 Oct 2026Kampala3US$1,500Register
7 to 9 Oct 2026Accra3US$1,500Register
12 to 14 Oct 2026Lagos3US$1,500Register
13 to 15 Oct 2026Cairo3US$1,500Register
14 to 16 Oct 2026Mauritius3US$1,500Register
19 to 21 Oct 2026Dubai3US$1,500Register
20 to 22 Oct 2026Online3US$900Register
16 to 18 Nov 2026Johannesburg3R13,000Register
17 to 19 Nov 2026Cape Town3R13,000Register
18 to 20 Nov 2026Durban3R13,000Register
23 to 25 Nov 2026Pretoria3R13,000Register
24 to 26 Nov 2026Windhoek3US$1,500Register
25 to 27 Nov 2026Gaborone3US$1,500Register
30 Nov to 2 Dec 2026Maseru3US$1,500Register
1 to 3 Dec 2026Mbabane3US$1,500Register
2 to 4 Dec 2026Lusaka3US$1,500Register
7 to 9 Dec 2026Harare3US$1,500Register
8 to 10 Dec 2026Lilongwe3US$1,500Register
9 to 11 Dec 2026Blantyre3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
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