Operational errors, safety incidents and inconsistent practice often trace back to standard operating procedures and manuals that are outdated, unclear or ignored by staff on the ground. This course teaches delegates to write step by step procedures and technical manuals that are accurate, logically sequenced, and usable by the people who must actually follow them daily.
Ready to book? Secure your place on this programme.
Register for this courseThis course is intended for technical writers, quality officers, operations supervisors and subject matter experts who document procedures, work instructions or technical manuals.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 Sep to 2 Oct 2026 | Dar es Salaam | 5 | US$1,800 | Closed | |
| 5 to 9 Oct 2026 | Lusaka | 5 | US$1,800 | Register | |
| 12 to 16 Oct 2026 | Harare | 5 | US$1,800 | Register | |
| 19 to 23 Oct 2026 | Accra | 5 | US$1,800 | Register | |
| 26 to 30 Oct 2026 | Lagos | 5 | US$1,800 | Register | |
| 2 to 6 Nov 2026 | Dubai | 5 | US$1,800 | Register | |
| 9 to 13 Nov 2026 | Johannesburg | 5 | R18,000 | Register | |
| 16 to 20 Nov 2026 | Cape Town | 5 | R18,000 | Register | |
| 23 to 27 Nov 2026 | Durban | 5 | R18,000 | Register | |
| 30 Nov to 4 Dec 2026 | Pretoria | 5 | R18,000 | Register | |
| 7 to 11 Dec 2026 | Nairobi | 5 | US$1,800 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
Most operational reports die in an inbox because the finding is buried on page four. This course rebuilds the way engineers...
Write the email that gets a decision instead of three rounds of clarification. Delegates work through tone...
A committee resolution is challenged six months later and the only record is a set of notes nobody can follow.