Administration and Office Management
Office Management Operations and Systems
Office managers hold together budgets, suppliers, facilities and a team that reports to somebody else.
- Next session
- 5 to 9 Oct 2026
- Venue
- Accra
- 5 day programme
- FromR18,000
Office Workflow Automation and Process Digitisation Fundamentals
Show office teams how to map, streamline and digitise the everyday processes that slow work down. The course introduces simple automation and workflow tools that help African offices cut manual steps, reduce errors and speed up approvals. Participants leave with a mapped process and a practical plan to improve it.
Ready to book? Secure your place on this programme.
Register for this courseWhat you will be able to do
- Map an existing office process from start to finish.
- Identify bottlenecks, duplication and manual steps to remove.
- Apply simple automation tools to routine office tasks.
- Digitise forms, approvals and handoffs between people.
- Set up basic workflows that route work automatically.
- Measure improvements and refine the redesigned process.
Course outline
- 01Why Processes Slow Offices Down
- 02Mapping an Office Process
- 03Spotting Waste and Bottlenecks
- 04Introduction to Automation Tools
- 05Digitising Forms and Approvals
- 06Building Simple Workflows
- 07Measuring Time and Error Savings
- 08Planning Your Improvement Project
Who should attend
This course suits office managers, administrators and support staff who want to streamline and digitise office processes to save time and reduce errors.
Dates, venues and fees
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 to 30 Sep 2026 | Lusaka | 3 | US$1,500 | Closed | |
| 29 Sep to 1 Oct 2026 | Harare | 3 | US$1,500 | Register | |
| 30 Sep to 2 Oct 2026 | Lilongwe | 3 | US$1,500 | Register | |
| 5 to 7 Oct 2026 | Blantyre | 3 | US$1,500 | Register | |
| 6 to 8 Oct 2026 | Mozambique | 3 | US$1,500 | Register | |
| 7 to 9 Oct 2026 | Nairobi | 3 | US$1,500 | Register | |
| 12 to 14 Oct 2026 | Dar es Salaam | 3 | US$1,500 | Register | |
| 13 to 15 Oct 2026 | Kigali | 3 | US$1,500 | Register | |
| 14 to 16 Oct 2026 | Kampala | 3 | US$1,500 | Register | |
| 19 to 21 Oct 2026 | Accra | 3 | US$1,500 | Register | |
| 20 to 22 Oct 2026 | Lagos | 3 | US$1,500 | Register | |
| 21 to 23 Oct 2026 | Cairo | 3 | US$1,500 | Register | |
| 26 to 28 Oct 2026 | Mauritius | 3 | US$1,500 | Register | |
| 27 to 29 Oct 2026 | Dubai | 3 | US$1,500 | Register | |
| 28 to 30 Oct 2026 | Online | 3 | US$900 | Register | |
| 24 to 26 Nov 2026 | Johannesburg | 3 | R13,000 | Register | |
| 25 to 27 Nov 2026 | Cape Town | 3 | R13,000 | Register | |
| 30 Nov to 2 Dec 2026 | Durban | 3 | R13,000 | Register | |
| 1 to 3 Dec 2026 | Pretoria | 3 | R13,000 | Register | |
| 2 to 4 Dec 2026 | Windhoek | 3 | US$1,500 | Register | |
| 7 to 9 Dec 2026 | Gaborone | 3 | US$1,500 | Register | |
| 8 to 10 Dec 2026 | Maseru | 3 | US$1,500 | Register | |
| 9 to 11 Dec 2026 | Mbabane | 3 | US$1,500 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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