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Minute Taking and Business Report Writing

Cover accurate minute taking, structured business reports and clear written communication for South African organisations where meetings, committees and management reports drive decisions. Participants practise capturing discussions concisely, drafting action oriented minutes and structuring reports that busy executives can act on quickly, while avoiding the vague language and grammatical slips that undermine an office's professional image.

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What you will be able to do

  • Apply proven techniques for listening, note taking and summarising discussions in real time.
  • Draft minutes that record decisions, actions and responsible parties without ambiguity.
  • Structure business reports using clear headings, executive summaries and supporting evidence.
  • Edit written work for grammar, tone and conciseness before circulation.
  • Distinguish between verbatim, narrative and action minute formats for different meeting types.
  • Manage the turnaround of minutes and reports against tight organisational deadlines.

Course outline

  1. 01Principles of Effective Minute Taking
  2. 02Listening and Note Taking Techniques
  3. 03Minute Formats and Templates
  4. 04Structuring Business Reports Clearly
  5. 05Executive Summaries and Key Findings
  6. 06Grammar, Tone and Editing
  7. 07Confidentiality and Document Distribution
  8. 08Managing Deadlines Under Pressure

Who should attend

This course suits personal assistants, secretaries, minute takers, administrative officers and committee coordinators responsible for producing minutes and reports.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dubai2US$1,100Closed
29 to 30 Sep 2026Online2US$900Register
10 to 11 Nov 2026Johannesburg2R10,000Register
11 to 12 Nov 2026Cape Town2R10,000Register
12 to 13 Nov 2026Durban2R10,000Register
16 to 17 Nov 2026Pretoria2R10,000Register
17 to 18 Nov 2026Windhoek2US$1,100Register
18 to 19 Nov 2026Gaborone2US$1,100Register
19 to 20 Nov 2026Maseru2US$1,100Register
23 to 24 Nov 2026Mbabane2US$1,100Register
24 to 25 Nov 2026Lusaka2US$1,100Register
25 to 26 Nov 2026Harare2US$1,100Register
26 to 27 Nov 2026Lilongwe2US$1,100Register
30 Nov to 1 Dec 2026Blantyre2US$1,100Register
1 to 2 Dec 2026Mozambique2US$1,100Register
2 to 3 Dec 2026Nairobi2US$1,100Register
3 to 4 Dec 2026Dar es Salaam2US$1,100Register
7 to 8 Dec 2026Kigali2US$1,100Register
8 to 9 Dec 2026Kampala2US$1,100Register
9 to 10 Dec 2026Accra2US$1,100Register
10 to 11 Dec 2026Lagos2US$1,100Register
14 to 15 Dec 2026Cairo2US$1,100Register
17 to 18 Dec 2026Mauritius2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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