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Managing the Paperless Office and Digital Records Transition

Lead the shift from overflowing filing cabinets to a clean digital records environment. Participants learn to plan and run a scanning and digitisation project, set up a searchable electronic filing structure and manage the change so that staff across a South African organisation actually adopt the new paperless ways of working.

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Register for this course

What you will be able to do

  • Plan a digitisation project with clear scope, priorities and timelines.
  • Prepare, scan and index paper records for reliable electronic retrieval.
  • Design an electronic filing structure that mirrors business processes.
  • Establish rules for born digital documents so new files stay organised.
  • Manage staff resistance and build adoption of paperless habits.
  • Set backup and retention practices that keep digital records safe over time.

Course outline

  1. 01Building the Case for a Paperless Office
  2. 02Planning a Digitisation Project
  3. 03Scanning, Indexing and Quality Checks
  4. 04Designing the Electronic Filing Structure
  5. 05Rules for Born Digital Documents
  6. 06Managing Change and Staff Adoption
  7. 07Backup, Security and Retention

Who should attend

This course suits office managers, registry and records staff and administrators tasked with moving their office toward digital and paperless operations.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Kigali3US$1,500Closed
29 Sep to 1 Oct 2026Kampala3US$1,500Register
30 Sep to 2 Oct 2026Accra3US$1,500Register
5 to 7 Oct 2026Lagos3US$1,500Register
6 to 8 Oct 2026Cairo3US$1,500Register
7 to 9 Oct 2026Mauritius3US$1,500Register
12 to 14 Oct 2026Dubai3US$1,500Register
13 to 15 Oct 2026Online3US$900Register
9 to 11 Nov 2026Johannesburg3R13,000Register
10 to 12 Nov 2026Cape Town3R13,000Register
11 to 13 Nov 2026Durban3R13,000Register
16 to 18 Nov 2026Pretoria3R13,000Register
17 to 19 Nov 2026Windhoek3US$1,500Register
18 to 20 Nov 2026Gaborone3US$1,500Register
23 to 25 Nov 2026Maseru3US$1,500Register
24 to 26 Nov 2026Mbabane3US$1,500Register
25 to 27 Nov 2026Lusaka3US$1,500Register
30 Nov to 2 Dec 2026Harare3US$1,500Register
1 to 3 Dec 2026Lilongwe3US$1,500Register
2 to 4 Dec 2026Blantyre3US$1,500Register
7 to 9 Dec 2026Mozambique3US$1,500Register
8 to 10 Dec 2026Nairobi3US$1,500Register
9 to 11 Dec 2026Dar es Salaam3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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