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Managing the CEO Office and Executive Support Operations

Prepare senior administrators to run the office of a chief executive with discretion, judgement and professionalism. The course covers gatekeeping, priority management, board and stakeholder liaison and the confidential handling of sensitive matters that define the top support role in African organisations. Participants learn to act as a trusted extension of the executive.

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Register for this course

What you will be able to do

  • Organise the executive diary around strategic priorities and commitments.
  • Act as an effective gatekeeper while maintaining strong relationships.
  • Coordinate board, shareholder and senior stakeholder engagements.
  • Handle confidential and politically sensitive information appropriately.
  • Anticipate the executive's needs and prepare briefing materials in advance.
  • Coordinate the wider support team and delegate office tasks effectively.

Course outline

  1. 01The Strategic Role of the Executive Office
  2. 02Diary Ownership and Priority Management
  3. 03Gatekeeping and Relationship Management
  4. 04Board and Stakeholder Liaison
  5. 05Briefing Packs and Decision Support
  6. 06Confidentiality, Discretion and Judgement
  7. 07Leading the Support Team
  8. 08Managing Pressure and Executive Expectations

Who should attend

This course suits executive assistants, senior personal assistants and office managers who support chief executives, managing directors and other senior leaders.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Cairo3US$1,500Closed
29 Sep to 1 Oct 2026Mauritius3US$1,500Register
30 Sep to 2 Oct 2026Dubai3US$1,500Register
5 to 7 Oct 2026Online3US$900Register
28 to 30 Oct 2026Johannesburg3R13,000Register
2 to 4 Nov 2026Cape Town3R13,000Register
3 to 5 Nov 2026Durban3R13,000Register
4 to 6 Nov 2026Pretoria3R13,000Register
9 to 11 Nov 2026Windhoek3US$1,500Register
10 to 12 Nov 2026Gaborone3US$1,500Register
11 to 13 Nov 2026Maseru3US$1,500Register
16 to 18 Nov 2026Mbabane3US$1,500Register
17 to 19 Nov 2026Lusaka3US$1,500Register
18 to 20 Nov 2026Harare3US$1,500Register
23 to 25 Nov 2026Lilongwe3US$1,500Register
24 to 26 Nov 2026Blantyre3US$1,500Register
25 to 27 Nov 2026Mozambique3US$1,500Register
30 Nov to 2 Dec 2026Nairobi3US$1,500Register
1 to 3 Dec 2026Dar es Salaam3US$1,500Register
2 to 4 Dec 2026Kigali3US$1,500Register
7 to 9 Dec 2026Kampala3US$1,500Register
8 to 10 Dec 2026Accra3US$1,500Register
9 to 11 Dec 2026Lagos3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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