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Managing Competing Priorities for Administrators Supporting Multiple Managers

Give administrators practical tools to juggle the demands of several managers without dropping tasks or damaging relationships. The course covers prioritisation, negotiation, clear communication and boundary setting for the shared support roles common in African organisations. Participants learn to stay calm and dependable when everything feels urgent.

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Register for this course

What you will be able to do

  • Apply prioritisation methods to competing requests and deadlines.
  • Clarify expectations and deadlines with each manager.
  • Negotiate workloads when demands conflict.
  • Communicate progress and delays proactively and clearly.
  • Set respectful boundaries to protect quality and wellbeing.
  • Use planning tools to track work across several managers.

Course outline

  1. 01The Challenge of Serving Many Managers
  2. 02Prioritisation Methods That Work
  3. 03Clarifying Expectations and Deadlines
  4. 04Negotiating Conflicting Demands
  5. 05Proactive Progress Communication
  6. 06Setting Respectful Boundaries
  7. 07Planning and Tracking Tools
  8. 08Staying Calm and Dependable

Who should attend

This course suits personal assistants, secretaries and administrators who support two or more managers and must balance competing tasks and priorities.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
19 to 20 Oct 2026Johannesburg2R10,000Register
20 to 21 Oct 2026Cape Town2R10,000Register
21 to 22 Oct 2026Durban2R10,000Register
22 to 23 Oct 2026Pretoria2R10,000Register
26 to 27 Oct 2026Windhoek2US$1,100Register
27 to 28 Oct 2026Gaborone2US$1,100Register
28 to 29 Oct 2026Maseru2US$1,100Register
29 to 30 Oct 2026Mbabane2US$1,100Register
2 to 3 Nov 2026Lusaka2US$1,100Register
3 to 4 Nov 2026Harare2US$1,100Register
4 to 5 Nov 2026Lilongwe2US$1,100Register
5 to 6 Nov 2026Blantyre2US$1,100Register
9 to 10 Nov 2026Mozambique2US$1,100Register
10 to 11 Nov 2026Nairobi2US$1,100Register
11 to 12 Nov 2026Dar es Salaam2US$1,100Register
12 to 13 Nov 2026Kigali2US$1,100Register
16 to 17 Nov 2026Kampala2US$1,100Register
17 to 18 Nov 2026Accra2US$1,100Register
18 to 19 Nov 2026Lagos2US$1,100Register
19 to 20 Nov 2026Cairo2US$1,100Register
23 to 24 Nov 2026Mauritius2US$1,100Register
24 to 25 Nov 2026Dubai2US$1,100Register
25 to 26 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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