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Leading Through Uncertainty and Ambiguity

Currency swings, load shedding, shifting regulations and volatile supply chains make certainty a rare commodity for African managers. This course builds the mindset and practical routines leaders need to keep teams focused and productive when the path ahead is unclear. Participants learn to make sound decisions with incomplete information and to communicate calmly when others are anxious.

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Register for this course

What you will be able to do

  • Recognise how uncertainty affects team behaviour, motivation and decision quality.
  • Apply structured techniques for making decisions when information is incomplete.
  • Communicate direction and reassurance without overpromising or hiding difficult truths.
  • Build team adaptability so people respond to disruption rather than freeze.
  • Prioritise ruthlessly when resources and attention are stretched thin.
  • Create a personal routine for staying grounded and clear headed under pressure.

Course outline

  1. 01The Nature of Uncertainty in African Business
  2. 02How the Brain Responds to Ambiguity
  3. 03Decision Making With Incomplete Information
  4. 04Communicating Calmly in Volatile Times
  5. 05Building Team Adaptability and Flexibility
  6. 06Ruthless Prioritisation Under Constraint
  7. 07Staying Grounded as a Leader
  8. 08Personal Action Plan for Uncertain Conditions

Who should attend

This course suits managers, department heads and team leaders who must guide their people through volatile operating conditions and frequent change.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dar es Salaam2US$1,100Closed
29 to 30 Sep 2026Kigali2US$1,100Register
30 Sep to 1 Oct 2026Kampala2US$1,100Register
1 to 2 Oct 2026Accra2US$1,100Register
5 to 6 Oct 2026Lagos2US$1,100Register
6 to 7 Oct 2026Cairo2US$1,100Register
7 to 8 Oct 2026Mauritius2US$1,100Register
8 to 9 Oct 2026Dubai2US$1,100Register
12 to 13 Oct 2026Online2US$900Register
23 to 24 Nov 2026Johannesburg2R10,000Register
24 to 25 Nov 2026Cape Town2R10,000Register
25 to 26 Nov 2026Durban2R10,000Register
26 to 27 Nov 2026Pretoria2R10,000Register
30 Nov to 1 Dec 2026Windhoek2US$1,100Register
1 to 2 Dec 2026Gaborone2US$1,100Register
2 to 3 Dec 2026Maseru2US$1,100Register
3 to 4 Dec 2026Mbabane2US$1,100Register
7 to 8 Dec 2026Lusaka2US$1,100Register
8 to 9 Dec 2026Harare2US$1,100Register
9 to 10 Dec 2026Lilongwe2US$1,100Register
10 to 11 Dec 2026Blantyre2US$1,100Register
14 to 15 Dec 2026Mozambique2US$1,100Register
17 to 18 Dec 2026Nairobi2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
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