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Leading Hybrid and Remote Teams

Managing people you cannot see walking past your desk changes almost everything about supervision, from how work is allocated to how trust is built and repaired. Load shedding, unreliable connectivity and staff spread across provinces make the South African version of this problem particular.

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Register for this course

What you will be able to do

  • Set output expectations that hold up when you cannot observe how hours are spent.
  • Structure a working week that protects focused work and limits meeting overload.
  • Run one to one conversations that surface problems early in a distributed team.
  • Address underperformance remotely while staying within fair procedure requirements.
  • Keep office based and home based staff on equal footing for visibility and promotion.
  • Plan team operations around load shedding schedules and connectivity failures.

Course outline

  1. 01What changes when the team is distributed
  2. 02Clarity of outputs, deadlines and decision rights
  3. 03Communication rhythms and choosing the right channel
  4. 04Building trust and psychological safety at distance
  5. 05Remote performance conversations and difficult feedback
  6. 06Fairness between office based and remote staff
  7. 07Resilience planning for outages and connectivity

Who should attend

Team leaders, department managers, branch managers, contact centre managers and project leads who supervise staff across multiple sites or working from home. Useful for HR business partners advising on hybrid working arrangements.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
29 to 30 Sep 2026Johannesburg2R10,000Register
30 Sep to 1 Oct 2026Cape Town2R10,000Register
1 to 2 Oct 2026Durban2R10,000Register
5 to 6 Oct 2026Pretoria2R10,000Register
6 to 7 Oct 2026Windhoek2US$1,100Register
7 to 8 Oct 2026Gaborone2US$1,100Register
8 to 9 Oct 2026Maseru2US$1,100Register
12 to 13 Oct 2026Mbabane2US$1,100Register
13 to 14 Oct 2026Lusaka2US$1,100Register
14 to 15 Oct 2026Harare2US$1,100Register
15 to 16 Oct 2026Lilongwe2US$1,100Register
19 to 20 Oct 2026Blantyre2US$1,100Register
20 to 21 Oct 2026Mozambique2US$1,100Register
21 to 22 Oct 2026Nairobi2US$1,100Register
22 to 23 Oct 2026Dar es Salaam2US$1,100Register
26 to 27 Oct 2026Kigali2US$1,100Register
27 to 28 Oct 2026Kampala2US$1,100Register
28 to 29 Oct 2026Accra2US$1,100Register
29 to 30 Oct 2026Lagos2US$1,100Register
2 to 3 Nov 2026Cairo2US$1,100Register
3 to 4 Nov 2026Mauritius2US$1,100Register
4 to 5 Nov 2026Dubai2US$1,100Register
5 to 6 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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