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Leading Community and Stakeholder Relations for Site Managers

Mines, farms, factories and infrastructure projects across Africa succeed or stall on the strength of their relationships with surrounding communities and local stakeholders. This course prepares site and operations leaders to engage communities, traditional authorities and local government constructively. Participants learn to build trust, manage expectations and prevent the disputes that can shut down operations.

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Register for this course

What you will be able to do

  • Map the communities, authorities and stakeholders around your operation.
  • Build genuine, respectful relationships with community leaders.
  • Engage traditional authorities and local government appropriately.
  • Manage expectations around jobs, procurement and social investment.
  • Anticipate and defuse tensions before they escalate into disputes.
  • Lead your team to be good neighbours and responsible operators.

Course outline

  1. 01Why Community Relations Are a Leadership Priority
  2. 02Mapping Communities and Stakeholders
  3. 03Building Trust With Community Leaders
  4. 04Engaging Traditional and Government Authorities
  5. 05Managing Expectations Around Benefits
  6. 06Preventing and Defusing Tensions
  7. 07Leading Responsible Local Operations
  8. 08Your Stakeholder Engagement Plan

Who should attend

This course suits site managers, plant managers, project leaders and community liaison officers whose operations depend on strong relationships with surrounding communities.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
20 to 22 Oct 2026Johannesburg3R13,000Register
21 to 23 Oct 2026Cape Town3R13,000Register
26 to 28 Oct 2026Durban3R13,000Register
27 to 29 Oct 2026Pretoria3R13,000Register
28 to 30 Oct 2026Windhoek3US$1,500Register
2 to 4 Nov 2026Gaborone3US$1,500Register
3 to 5 Nov 2026Maseru3US$1,500Register
4 to 6 Nov 2026Mbabane3US$1,500Register
9 to 11 Nov 2026Lusaka3US$1,500Register
10 to 12 Nov 2026Harare3US$1,500Register
11 to 13 Nov 2026Lilongwe3US$1,500Register
16 to 18 Nov 2026Blantyre3US$1,500Register
17 to 19 Nov 2026Mozambique3US$1,500Register
18 to 20 Nov 2026Nairobi3US$1,500Register
23 to 25 Nov 2026Dar es Salaam3US$1,500Register
24 to 26 Nov 2026Kigali3US$1,500Register
25 to 27 Nov 2026Kampala3US$1,500Register
30 Nov to 2 Dec 2026Accra3US$1,500Register
1 to 3 Dec 2026Lagos3US$1,500Register
2 to 4 Dec 2026Cairo3US$1,500Register
7 to 9 Dec 2026Mauritius3US$1,500Register
8 to 10 Dec 2026Dubai3US$1,500Register
9 to 11 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
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