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Facilitating Productive Meetings and Action Follow Up for Administrators

Move administrators beyond simply scheduling meetings to actively making them productive and ensuring their decisions get done. Participants learn to prepare focused agendas, keep discussions on track, capture actions clearly and drive follow up until commitments are completed. The course addresses a familiar frustration in African workplaces where meetings are frequent but outcomes are often lost afterwards.

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Register for this course

What you will be able to do

  • Prepare focused agendas that give meetings a clear purpose.
  • Circulate papers and logistics so participants arrive ready.
  • Support the chair in keeping discussion on track and on time.
  • Capture decisions and actions with owners and deadlines.
  • Drive follow up so agreed actions are actually completed.
  • Review meeting effectiveness and improve future sessions.

Course outline

  1. 01The Cost of Unproductive Meetings
  2. 02Preparing Focused Agendas
  3. 03Papers and Logistics
  4. 04Supporting the Chair
  5. 05Capturing Decisions and Actions
  6. 06Driving Action Follow Up
  7. 07Reviewing Meeting Effectiveness

Who should attend

This course suits personal assistants, committee coordinators, office administrators and support staff who organise and support meetings.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
12 to 13 Oct 2026Johannesburg2R10,000Register
13 to 14 Oct 2026Cape Town2R10,000Register
14 to 15 Oct 2026Durban2R10,000Register
15 to 16 Oct 2026Pretoria2R10,000Register
19 to 20 Oct 2026Windhoek2US$1,100Register
20 to 21 Oct 2026Gaborone2US$1,100Register
21 to 22 Oct 2026Maseru2US$1,100Register
22 to 23 Oct 2026Mbabane2US$1,100Register
26 to 27 Oct 2026Lusaka2US$1,100Register
27 to 28 Oct 2026Harare2US$1,100Register
28 to 29 Oct 2026Lilongwe2US$1,100Register
29 to 30 Oct 2026Blantyre2US$1,100Register
2 to 3 Nov 2026Mozambique2US$1,100Register
3 to 4 Nov 2026Nairobi2US$1,100Register
4 to 5 Nov 2026Dar es Salaam2US$1,100Register
5 to 6 Nov 2026Kigali2US$1,100Register
9 to 10 Nov 2026Kampala2US$1,100Register
10 to 11 Nov 2026Accra2US$1,100Register
11 to 12 Nov 2026Lagos2US$1,100Register
12 to 13 Nov 2026Cairo2US$1,100Register
16 to 17 Nov 2026Mauritius2US$1,100Register
17 to 18 Nov 2026Dubai2US$1,100Register
18 to 19 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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