Administration and Office Management
Office Management Operations and Systems
Office managers hold together budgets, suppliers, facilities and a team that reports to somebody else.
- Next session
- 5 to 9 Oct 2026
- Venue
- Accra
- 5 day programme
- FromR18,000
Contract and Service Level Administration for Office Managers
Keep the many service contracts that run an office under proper control. Participants learn to organise contract records, track key dates and obligations, and monitor supplier performance against agreed service levels so that South African office managers avoid lapsed agreements, surprise renewals and poor service from cleaning, security, maintenance and other providers.
Ready to book? Secure your place on this programme.
Register for this courseWhat you will be able to do
- Build an organised register of office contracts and their key terms.
- Track renewal, notice and review dates so nothing lapses unnoticed.
- Interpret common service level terms and what they require from suppliers.
- Monitor supplier performance and record service issues consistently.
- Prepare for supplier reviews and renewal discussions with evidence.
- Coordinate with finance and management on contract spend and approvals.
Course outline
- 01Understanding Office Service Contracts
- 02Building a Contract Register
- 03Tracking Renewals and Key Dates
- 04Reading Service Level Terms
- 05Monitoring Supplier Performance
- 06Preparing for Supplier Reviews
- 07Coordinating Spend and Approvals
Who should attend
This course suits office managers, facilities administrators and support staff who administer service contracts and supplier relationships for the office.
Dates, venues and fees
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 to 30 Sep 2026 | Blantyre | 3 | US$1,500 | Closed | |
| 29 Sep to 1 Oct 2026 | Mozambique | 3 | US$1,500 | Register | |
| 30 Sep to 2 Oct 2026 | Nairobi | 3 | US$1,500 | Register | |
| 5 to 7 Oct 2026 | Dar es Salaam | 3 | US$1,500 | Register | |
| 6 to 8 Oct 2026 | Kigali | 3 | US$1,500 | Register | |
| 7 to 9 Oct 2026 | Kampala | 3 | US$1,500 | Register | |
| 12 to 14 Oct 2026 | Accra | 3 | US$1,500 | Register | |
| 13 to 15 Oct 2026 | Lagos | 3 | US$1,500 | Register | |
| 14 to 16 Oct 2026 | Cairo | 3 | US$1,500 | Register | |
| 19 to 21 Oct 2026 | Mauritius | 3 | US$1,500 | Register | |
| 20 to 22 Oct 2026 | Dubai | 3 | US$1,500 | Register | |
| 21 to 23 Oct 2026 | Online | 3 | US$900 | Register | |
| 17 to 19 Nov 2026 | Johannesburg | 3 | R13,000 | Register | |
| 18 to 20 Nov 2026 | Cape Town | 3 | R13,000 | Register | |
| 23 to 25 Nov 2026 | Durban | 3 | R13,000 | Register | |
| 24 to 26 Nov 2026 | Pretoria | 3 | R13,000 | Register | |
| 25 to 27 Nov 2026 | Windhoek | 3 | US$1,500 | Register | |
| 30 Nov to 2 Dec 2026 | Gaborone | 3 | US$1,500 | Register | |
| 1 to 3 Dec 2026 | Maseru | 3 | US$1,500 | Register | |
| 2 to 4 Dec 2026 | Mbabane | 3 | US$1,500 | Register | |
| 7 to 9 Dec 2026 | Lusaka | 3 | US$1,500 | Register | |
| 8 to 10 Dec 2026 | Harare | 3 | US$1,500 | Register | |
| 9 to 11 Dec 2026 | Lilongwe | 3 | US$1,500 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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