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Communicating Organisational Change to Employees

Restructures, system rollouts and new strategies fail across African organisations when employees are left confused, anxious or unheard. How change is communicated often matters more than the change itself. This course equips managers and communicators to plan and deliver honest, well timed messages that build understanding and support during periods of change.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Plan a change communication approach aligned to the stages of the change.
  • Craft honest messages that acknowledge concerns without spreading fear.
  • Choose the right channels and timing for different audiences.
  • Equip managers to hold difficult change conversations with their teams.
  • Create feedback loops that let employees be heard during change.
  • Adjust messaging as the change and its reception evolve.

Course outline

  1. 01Why Change Communication Succeeds or Fails
  2. 02Understanding How People React to Change
  3. 03Building a Change Communication Plan
  4. 04Crafting Honest, Clear Messages
  5. 05Choosing Channels and Timing
  6. 06Equipping Managers to Cascade Messages
  7. 07Listening and Feedback During Change
  8. 08Adjusting as the Change Unfolds

Who should attend

This course is aimed at managers, human resources practitioners, internal communicators and project leaders responsible for communicating change to staff.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
13 to 15 Oct 2026Johannesburg3R13,000Register
14 to 16 Oct 2026Cape Town3R13,000Register
19 to 21 Oct 2026Durban3R13,000Register
20 to 22 Oct 2026Pretoria3R13,000Register
21 to 23 Oct 2026Windhoek3US$1,500Register
26 to 28 Oct 2026Gaborone3US$1,500Register
27 to 29 Oct 2026Maseru3US$1,500Register
28 to 30 Oct 2026Mbabane3US$1,500Register
2 to 4 Nov 2026Lusaka3US$1,500Register
3 to 5 Nov 2026Harare3US$1,500Register
4 to 6 Nov 2026Lilongwe3US$1,500Register
9 to 11 Nov 2026Blantyre3US$1,500Register
10 to 12 Nov 2026Mozambique3US$1,500Register
11 to 13 Nov 2026Nairobi3US$1,500Register
16 to 18 Nov 2026Dar es Salaam3US$1,500Register
17 to 19 Nov 2026Kigali3US$1,500Register
18 to 20 Nov 2026Kampala3US$1,500Register
23 to 25 Nov 2026Accra3US$1,500Register
24 to 26 Nov 2026Lagos3US$1,500Register
25 to 27 Nov 2026Cairo3US$1,500Register
30 Nov to 2 Dec 2026Mauritius3US$1,500Register
1 to 3 Dec 2026Dubai3US$1,500Register
2 to 4 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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