Skip to content

Building Trust and Credibility as a Leader

Trust is the currency that makes everything else a leader does possible, yet it is easily eroded and slow to rebuild. This course examines what causes people to trust or distrust their managers and gives participants concrete behaviours that earn credibility over time. It is grounded in African workplace realities where authority and relationship carry particular weight.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Explain the components that make a leader trustworthy in the eyes of a team.
  • Assess your own credibility gaps through honest self reflection and feedback.
  • Build trust through consistency between words and actions.
  • Repair trust after mistakes, broken promises or difficult decisions.
  • Extend appropriate trust to team members to grow their confidence.
  • Develop habits that sustain credibility over the long term.

Course outline

  1. 01What Trust Really Means at Work
  2. 02The Anatomy of Leader Credibility
  3. 03Consistency Between Words and Actions
  4. 04Trust and Authority in African Workplaces
  5. 05Repairing Broken Trust
  6. 06Extending Trust to Grow Others
  7. 07Trust in Difficult Decisions
  8. 08Sustaining Credibility Over Time

Who should attend

This course is designed for managers, supervisors and emerging leaders who want to strengthen the trust and respect they hold with their teams.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Mozambique2US$1,100Closed
29 to 30 Sep 2026Nairobi2US$1,100Register
30 Sep to 1 Oct 2026Dar es Salaam2US$1,100Register
1 to 2 Oct 2026Kigali2US$1,100Register
5 to 6 Oct 2026Kampala2US$1,100Register
6 to 7 Oct 2026Accra2US$1,100Register
7 to 8 Oct 2026Lagos2US$1,100Register
8 to 9 Oct 2026Cairo2US$1,100Register
12 to 13 Oct 2026Mauritius2US$1,100Register
13 to 14 Oct 2026Dubai2US$1,100Register
14 to 15 Oct 2026Online2US$900Register
25 to 26 Nov 2026Johannesburg2R10,000Register
26 to 27 Nov 2026Cape Town2R10,000Register
30 Nov to 1 Dec 2026Durban2R10,000Register
1 to 2 Dec 2026Pretoria2R10,000Register
2 to 3 Dec 2026Windhoek2US$1,100Register
3 to 4 Dec 2026Gaborone2US$1,100Register
7 to 8 Dec 2026Maseru2US$1,100Register
8 to 9 Dec 2026Mbabane2US$1,100Register
9 to 10 Dec 2026Lusaka2US$1,100Register
10 to 11 Dec 2026Harare2US$1,100Register
14 to 15 Dec 2026Lilongwe2US$1,100Register
17 to 18 Dec 2026Blantyre2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Leadership and Management

Leadership and Management

Strategic Leadership and Executive Decision Making

Senior leaders rarely fail for lack of intelligence; they fail by deciding slowly, deciding alone, or deciding on yesterday's assumptions.

Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
See all Leadership and Management courses