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Building Accountability and Ownership in Teams

Many managers complain that staff wait to be told what to do and rarely take responsibility when things go wrong. This course gives leaders practical tools to build a culture where people own their commitments and follow through. Grounded in African workplace realities, it shows how to set clear expectations, hold people to account fairly, and reward genuine ownership.

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Register for this course

What you will be able to do

  • Define accountability and ownership and why they drive performance.
  • Set clear expectations, commitments and consequences with your team.
  • Hold people to account fairly and consistently without blame culture.
  • Address chronic excuse making and shifting of responsibility.
  • Reinforce ownership through recognition, feedback and delegation.
  • Model personal accountability as a leader.

Course outline

  1. 01What Accountability and Ownership Really Mean
  2. 02Setting Clear Expectations and Commitments
  3. 03Fair and Consistent Ways to Hold People to Account
  4. 04Breaking the Excuse and Blame Cycle
  5. 05Reinforcing Ownership Through Feedback and Recognition
  6. 06Delegating in Ways That Build Responsibility
  7. 07Leading by Personal Example

Who should attend

This course is designed for managers, supervisors and team leaders who want their people to take greater responsibility, deliver on commitments and stop passing the blame.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Pretoria2R10,000Closed
29 to 30 Sep 2026Windhoek2US$1,100Register
30 Sep to 1 Oct 2026Gaborone2US$1,100Register
1 to 2 Oct 2026Maseru2US$1,100Register
5 to 6 Oct 2026Mbabane2US$1,100Register
6 to 7 Oct 2026Lusaka2US$1,100Register
7 to 8 Oct 2026Harare2US$1,100Register
8 to 9 Oct 2026Lilongwe2US$1,100Register
12 to 13 Oct 2026Blantyre2US$1,100Register
13 to 14 Oct 2026Mozambique2US$1,100Register
14 to 15 Oct 2026Nairobi2US$1,100Register
15 to 16 Oct 2026Dar es Salaam2US$1,100Register
19 to 20 Oct 2026Kigali2US$1,100Register
20 to 21 Oct 2026Kampala2US$1,100Register
21 to 22 Oct 2026Accra2US$1,100Register
22 to 23 Oct 2026Lagos2US$1,100Register
26 to 27 Oct 2026Cairo2US$1,100Register
27 to 28 Oct 2026Mauritius2US$1,100Register
28 to 29 Oct 2026Dubai2US$1,100Register
29 to 30 Oct 2026Online2US$900Register
10 to 11 Dec 2026Johannesburg2R10,000Register
14 to 15 Dec 2026Cape Town2R10,000Register
17 to 18 Dec 2026Durban2R10,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Nairobi
5 day programme
FromR18,000
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