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Advanced Executive Assistant and Business Support Skills

Move beyond routine tasks to become a strategic partner to senior leaders in a demanding South African workplace. Participants sharpen their judgement, communication and coordination skills so they can anticipate an executive's needs, manage competing priorities and represent the office with confidence to clients, boards and stakeholders.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Anticipate executive priorities and prepare ahead of shifting demands.
  • Coordinate complex schedules, meetings and stakeholder engagements smoothly.
  • Draft correspondence and briefings that reflect the executive's voice and standards.
  • Handle confidential and sensitive information with sound judgement.
  • Manage upward and represent the office professionally to internal and external parties.
  • Solve problems independently and take initiative under pressure.

Course outline

  1. 01The Strategic Business Support Role
  2. 02Anticipating Executive Needs
  3. 03Managing Complex Schedules and Priorities
  4. 04Executive Correspondence and Briefings
  5. 05Handling Confidential Information
  6. 06Stakeholder and Client Liaison
  7. 07Problem Solving and Initiative
  8. 08Building the Executive Partnership

Who should attend

This course suits experienced executive assistants, personal assistants and senior secretaries who support directors, executives and senior management.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Lagos3US$1,500Closed
29 Sep to 1 Oct 2026Cairo3US$1,500Register
30 Sep to 2 Oct 2026Mauritius3US$1,500Register
5 to 7 Oct 2026Dubai3US$1,500Register
6 to 8 Oct 2026Online3US$900Register
2 to 4 Nov 2026Johannesburg3R13,000Register
3 to 5 Nov 2026Cape Town3R13,000Register
4 to 6 Nov 2026Durban3R13,000Register
9 to 11 Nov 2026Pretoria3R13,000Register
10 to 12 Nov 2026Windhoek3US$1,500Register
11 to 13 Nov 2026Gaborone3US$1,500Register
16 to 18 Nov 2026Maseru3US$1,500Register
17 to 19 Nov 2026Mbabane3US$1,500Register
18 to 20 Nov 2026Lusaka3US$1,500Register
23 to 25 Nov 2026Harare3US$1,500Register
24 to 26 Nov 2026Lilongwe3US$1,500Register
25 to 27 Nov 2026Blantyre3US$1,500Register
30 Nov to 2 Dec 2026Mozambique3US$1,500Register
1 to 3 Dec 2026Nairobi3US$1,500Register
2 to 4 Dec 2026Dar es Salaam3US$1,500Register
7 to 9 Dec 2026Kigali3US$1,500Register
8 to 10 Dec 2026Kampala3US$1,500Register
9 to 11 Dec 2026Accra3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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