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Warehouse to Road Distribution Coordination

Focuses on the handover point between warehouse operations and road transport, where most distribution delays and damaged goods claims originate. Covers loading bay scheduling, dispatch sequencing, proof of delivery control and communication between warehouse and transport teams. Uses realistic South African distribution scenarios spanning retail, FMCG and industrial supply chains.

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What you will be able to do

  • Coordinate loading bay schedules to reduce truck turnaround times at depots.
  • Sequence dispatch loads to match delivery routes and customer time windows.
  • Apply proof of delivery controls that reduce disputed or missing deliveries.
  • Communicate effectively between warehouse, transport and customer service teams.
  • Identify handover points where damage, shortages or delays commonly occur.
  • Improve dispatch documentation to support accurate delivery tracking.

Course outline

  1. 01Loading Bay Scheduling and Dock Management
  2. 02Dispatch Sequencing and Route Matching
  3. 03Proof of Delivery Controls
  4. 04Warehouse and Transport Communication
  5. 05Managing Damage and Shortage Claims
  6. 06Customer Delivery Time Windows
  7. 07Dispatch Documentation Standards
  8. 08Continuous Improvement in Distribution Handover

Who should attend

Designed for distribution centre supervisors, dispatch coordinators, warehouse managers and transport planners working across the warehouse to road interface.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Kigali2US$1,100Closed
29 to 30 Sep 2026Kampala2US$1,100Register
30 Sep to 1 Oct 2026Accra2US$1,100Register
1 to 2 Oct 2026Lagos2US$1,100Register
5 to 6 Oct 2026Cairo2US$1,100Register
6 to 7 Oct 2026Mauritius2US$1,100Register
7 to 8 Oct 2026Dubai2US$1,100Register
8 to 9 Oct 2026Online2US$900Register
19 to 20 Nov 2026Johannesburg2R10,000Register
23 to 24 Nov 2026Cape Town2R10,000Register
24 to 25 Nov 2026Durban2R10,000Register
25 to 26 Nov 2026Pretoria2R10,000Register
26 to 27 Nov 2026Windhoek2US$1,100Register
30 Nov to 1 Dec 2026Gaborone2US$1,100Register
1 to 2 Dec 2026Maseru2US$1,100Register
2 to 3 Dec 2026Mbabane2US$1,100Register
3 to 4 Dec 2026Lusaka2US$1,100Register
7 to 8 Dec 2026Harare2US$1,100Register
8 to 9 Dec 2026Lilongwe2US$1,100Register
9 to 10 Dec 2026Blantyre2US$1,100Register
10 to 11 Dec 2026Mozambique2US$1,100Register
14 to 15 Dec 2026Nairobi2US$1,100Register
17 to 18 Dec 2026Dar es Salaam2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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