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Visitor Management and Access Card Administration for Corporate Buildings

The reception desk and access card system are where corporate security either works or quietly fails, since a poorly managed visitor book or an uncontrolled card database lets almost anyone in. This course helps reception and security staff run professional visitor management and disciplined access card administration in office buildings. Delegates learn visitor screening, badge issuing, card lifecycle control and how to keep access records that support investigations and comply with data protection duties.

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What you will be able to do

  • Run a professional visitor management process from pre booking to sign out.
  • Screen and verify visitors, contractors and deliveries at reception.
  • Administer access cards through issue, change and revocation.
  • Control the access card database and remove departed staff promptly.
  • Keep access and visitor records that support investigations and audits.
  • Apply data protection duties to visitor and access information.

Course outline

  1. 01Visitor management fundamentals
  2. 02Visitor and contractor screening
  3. 03Badging and escorting procedures
  4. 04Access card lifecycle administration
  5. 05Managing the access control database
  6. 06Access records for investigations and audits
  7. 07Data protection of visitor information
  8. 08Reception professionalism and emergencies

Who should attend

Reception and front office staff, access control administrators, building security officers and facilities staff managing entry to corporate premises.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Cape Town2R10,000Closed
29 to 30 Sep 2026Durban2R10,000Register
30 Sep to 1 Oct 2026Pretoria2R10,000Register
1 to 2 Oct 2026Windhoek2US$1,100Register
5 to 6 Oct 2026Gaborone2US$1,100Register
6 to 7 Oct 2026Maseru2US$1,100Register
7 to 8 Oct 2026Mbabane2US$1,100Register
8 to 9 Oct 2026Lusaka2US$1,100Register
12 to 13 Oct 2026Harare2US$1,100Register
13 to 14 Oct 2026Lilongwe2US$1,100Register
14 to 15 Oct 2026Blantyre2US$1,100Register
15 to 16 Oct 2026Mozambique2US$1,100Register
19 to 20 Oct 2026Nairobi2US$1,100Register
20 to 21 Oct 2026Dar es Salaam2US$1,100Register
21 to 22 Oct 2026Kigali2US$1,100Register
22 to 23 Oct 2026Kampala2US$1,100Register
26 to 27 Oct 2026Accra2US$1,100Register
27 to 28 Oct 2026Lagos2US$1,100Register
28 to 29 Oct 2026Cairo2US$1,100Register
29 to 30 Oct 2026Mauritius2US$1,100Register
2 to 3 Nov 2026Dubai2US$1,100Register
3 to 4 Nov 2026Online2US$900Register
17 to 18 Dec 2026Johannesburg2R10,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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