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Transport Tender, Contract and Service Level Management

Prepares transport and procurement staff to draft, evaluate and manage road transport contracts and tenders. Covers costing models, service level agreements, penalty clauses and supplier performance reviews common in South African corporate and municipal transport procurement. Focuses on avoiding vague contract terms that lead to disputes over rates, turnaround times and vehicle availability.

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What you will be able to do

  • Draft transport tender specifications that clearly define service standards and deliverables.
  • Evaluate transporter bids using weighted criteria covering cost, capacity and compliance.
  • Negotiate service level agreements that specify turnaround times and penalty clauses.
  • Monitor transporter performance against agreed key performance indicators.
  • Identify contractual risks around fuel surcharges, demurrage and rate escalations.
  • Resolve contract disputes using documented evidence and agreed escalation procedures.

Course outline

  1. 01Transport Tender Specification Writing
  2. 02Bid Evaluation Criteria and Scoring
  3. 03Costing Models for Road Transport
  4. 04Drafting Service Level Agreements
  5. 05Penalty Clauses and Rate Escalations
  6. 06Monitoring Transporter Performance
  7. 07Managing Contract Disputes
  8. 08Contract Renewal and Exit Planning

Who should attend

Suited to transport procurement officers, contract managers, logistics buyers and fleet operations managers who negotiate or manage transporter contracts.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
30 Sep to 2 Oct 2026Johannesburg3R13,000Register
5 to 7 Oct 2026Cape Town3R13,000Register
6 to 8 Oct 2026Durban3R13,000Register
7 to 9 Oct 2026Pretoria3R13,000Register
12 to 14 Oct 2026Windhoek3US$1,500Register
13 to 15 Oct 2026Gaborone3US$1,500Register
14 to 16 Oct 2026Maseru3US$1,500Register
19 to 21 Oct 2026Mbabane3US$1,500Register
20 to 22 Oct 2026Lusaka3US$1,500Register
21 to 23 Oct 2026Harare3US$1,500Register
26 to 28 Oct 2026Lilongwe3US$1,500Register
27 to 29 Oct 2026Blantyre3US$1,500Register
28 to 30 Oct 2026Mozambique3US$1,500Register
2 to 4 Nov 2026Nairobi3US$1,500Register
3 to 5 Nov 2026Dar es Salaam3US$1,500Register
4 to 6 Nov 2026Kigali3US$1,500Register
9 to 11 Nov 2026Kampala3US$1,500Register
10 to 12 Nov 2026Accra3US$1,500Register
11 to 13 Nov 2026Lagos3US$1,500Register
16 to 18 Nov 2026Cairo3US$1,500Register
17 to 19 Nov 2026Mauritius3US$1,500Register
18 to 20 Nov 2026Dubai3US$1,500Register
23 to 25 Nov 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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