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Transport Sales and Carrier Account Management for Freight Operators

Equips freight and haulage businesses to win new clients and grow revenue from existing accounts. Covers prospecting shippers, quoting profitable rates, negotiating agreements and keeping customers loyal through reliable service. Focused on the competitive African freight market where relationships and consistent delivery win long term contracts.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Identify and target shippers who need reliable transport services.
  • Quote freight rates that win work while protecting margin.
  • Negotiate service agreements and volume commitments with clients.
  • Manage key accounts to grow volume and retain business.
  • Handle service issues in ways that protect the customer relationship.
  • Track sales pipeline and account performance for carriers.

Course outline

  1. 01The Freight Sales Landscape
  2. 02Prospecting and Winning Shippers
  3. 03Quoting Profitable Freight Rates
  4. 04Negotiating Service Agreements
  5. 05Key Account Growth and Retention
  6. 06Managing Service Issues
  7. 07Sales Pipeline and Account Reporting

Who should attend

This programme suits transport business owners, freight sales staff, account managers and commercial managers in haulage and logistics companies.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Durban3R13,000Closed
29 Sep to 1 Oct 2026Pretoria3R13,000Register
30 Sep to 2 Oct 2026Windhoek3US$1,500Register
5 to 7 Oct 2026Gaborone3US$1,500Register
6 to 8 Oct 2026Maseru3US$1,500Register
7 to 9 Oct 2026Mbabane3US$1,500Register
12 to 14 Oct 2026Lusaka3US$1,500Register
13 to 15 Oct 2026Harare3US$1,500Register
14 to 16 Oct 2026Lilongwe3US$1,500Register
19 to 21 Oct 2026Blantyre3US$1,500Register
20 to 22 Oct 2026Mozambique3US$1,500Register
21 to 23 Oct 2026Nairobi3US$1,500Register
26 to 28 Oct 2026Dar es Salaam3US$1,500Register
27 to 29 Oct 2026Kigali3US$1,500Register
28 to 30 Oct 2026Kampala3US$1,500Register
2 to 4 Nov 2026Accra3US$1,500Register
3 to 5 Nov 2026Lagos3US$1,500Register
4 to 6 Nov 2026Cairo3US$1,500Register
9 to 11 Nov 2026Mauritius3US$1,500Register
10 to 12 Nov 2026Dubai3US$1,500Register
11 to 13 Nov 2026Online3US$900Register
8 to 10 Dec 2026Johannesburg3R13,000Register
9 to 11 Dec 2026Cape Town3R13,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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