Telehealth and Digital Health Services Management

Guide healthcare managers through the practical realities of setting up and running telehealth and digital health services in South African and broader African contexts, where connectivity, data protection and patient trust shape adoption. The course covers service design, remote consultation workflows, data protection obligations under POPIA and strategies for integrating digital channels with existing clinical operations and teams.

Ready to book? Secure your place on this programme.

What you will be able to do

Design telehealth service workflows suited to available connectivity and infrastructure.
Apply data protection principles to remote consultation and digital health records.
Structure remote consultation protocols that maintain clinical safety standards.
Evaluate digital health platforms against operational and budget requirements.
Integrate telehealth channels with existing clinic or hospital operations.
Address patient trust and adoption barriers to digital health services.

Course outline

01Digital Health Landscape in Africa
02Telehealth Service Design Principles
03Remote Consultation Workflow Design
04Data Protection Under POPIA
05Selecting Digital Health Platforms
06Integrating Telehealth with Clinic Operations
07Building Patient Trust and Adoption
08Measuring Digital Health Service Performance

Who should attend

This course is aimed at healthcare managers, digital health coordinators, clinic administrators and information technology leads introducing telehealth services.

Dates, venues and fees

Dates	Venue	Days	Fee	Register
5 to 6 Oct 2026	Johannesburg	2	R10,000	Register
6 to 7 Oct 2026	Cape Town	2	R10,000	Register
7 to 8 Oct 2026	Durban	2	R10,000	Register
8 to 9 Oct 2026	Pretoria	2	R10,000	Register
12 to 13 Oct 2026	Windhoek	2	US$1,100	Register
13 to 14 Oct 2026	Gaborone	2	US$1,100	Register
14 to 15 Oct 2026	Maseru	2	US$1,100	Register
15 to 16 Oct 2026	Mbabane	2	US$1,100	Register
19 to 20 Oct 2026	Lusaka	2	US$1,100	Register
20 to 21 Oct 2026	Harare	2	US$1,100	Register
21 to 22 Oct 2026	Lilongwe	2	US$1,100	Register
22 to 23 Oct 2026	Blantyre	2	US$1,100	Register
26 to 27 Oct 2026	Mozambique	2	US$1,100	Register
27 to 28 Oct 2026	Nairobi	2	US$1,100	Register
28 to 29 Oct 2026	Dar es Salaam	2	US$1,100	Register
29 to 30 Oct 2026	Kigali	2	US$1,100	Register
2 to 3 Nov 2026	Kampala	2	US$1,100	Register
3 to 4 Nov 2026	Accra	2	US$1,100	Register
4 to 5 Nov 2026	Lagos	2	US$1,100	Register
5 to 6 Nov 2026	Cairo	2	US$1,100	Register
9 to 10 Nov 2026	Mauritius	2	US$1,100	Register
10 to 11 Nov 2026	Dubai	2	US$1,100	Register
11 to 12 Nov 2026	Online	2	US$900	Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Enquire about this course

Send your details and a consultant will confirm availability and fees.

Course

Full name*

Email address*

Phone number*

Organisation

Preferred session

Number of delegates

Anything else we should know

Keep me updated about relevant BMC Training courses and dates. You can unsubscribe at any time.

We use your details only to respond to this enquiry. See how we handle personal information under POPIA in our privacy notice.

Request the brochure

We will email the full outline for this course.

Training a whole team?

We can run Telehealth and Digital Health Services Management privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house