Skip to content

Stay Interviews and Proactive Retention Conversations

By the time an employee resigns it is usually too late to keep them, which is why leading organisations ask why people stay long before they think of leaving. This course teaches HR practitioners and managers to run stay interviews, read the early signals of disengagement and act on what they hear. Delegates practise the conversation skills that turn insight into retention.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Explain why stay interviews outperform exit interviews.
  • Identify which employees to prioritise for stay conversations.
  • Ask questions that surface honest reasons for staying and leaving.
  • Read early warning signs of disengagement.
  • Turn stay interview insights into concrete retention actions.
  • Coach managers to hold retention conversations themselves.

Course outline

  1. 01Why people stay and why they leave
  2. 02Stay interviews versus exit interviews
  3. 03Selecting who to interview
  4. 04Stay interview question design
  5. 05Conducting the conversation
  6. 06Reading disengagement signals
  7. 07Turning insight into action
  8. 08Coaching managers to retain

Who should attend

HR business partners, HR managers, team leaders and line managers who want to retain valued employees before they resign.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
30 Sep to 1 Oct 2026Johannesburg2R10,000Register
1 to 2 Oct 2026Cape Town2R10,000Register
5 to 6 Oct 2026Durban2R10,000Register
6 to 7 Oct 2026Pretoria2R10,000Register
7 to 8 Oct 2026Windhoek2US$1,100Register
8 to 9 Oct 2026Gaborone2US$1,100Register
12 to 13 Oct 2026Maseru2US$1,100Register
13 to 14 Oct 2026Mbabane2US$1,100Register
14 to 15 Oct 2026Lusaka2US$1,100Register
15 to 16 Oct 2026Harare2US$1,100Register
19 to 20 Oct 2026Lilongwe2US$1,100Register
20 to 21 Oct 2026Blantyre2US$1,100Register
21 to 22 Oct 2026Mozambique2US$1,100Register
22 to 23 Oct 2026Nairobi2US$1,100Register
26 to 27 Oct 2026Dar es Salaam2US$1,100Register
27 to 28 Oct 2026Kigali2US$1,100Register
28 to 29 Oct 2026Kampala2US$1,100Register
29 to 30 Oct 2026Accra2US$1,100Register
2 to 3 Nov 2026Lagos2US$1,100Register
3 to 4 Nov 2026Cairo2US$1,100Register
4 to 5 Nov 2026Mauritius2US$1,100Register
5 to 6 Nov 2026Dubai2US$1,100Register
9 to 10 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Human Resources

Human Resources

Strategic Human Resource Management

Move the HR function from administration to influence. Workforce planning, capability building and people analytics get connected back to...

Next session
5 to 9 Oct 2026
Venue
Johannesburg
5 day programme
FromR18,000
Human Resources

Labour Relations, Discipline and Dispute Resolution

Handle discipline, grievances and dismissals with confidence instead of anxiety. Grounded in the Labour Relations Act 66 of 1995 and the...

Next session
30 Sep to 2 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Human ResourcesNew

Employment Equity and Workplace Transformation

Turn transformation from a reporting obligation into a workforce strategy. Three focused days on the Employment Equity Act 55 of 1998...

Next session
5 to 7 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
See all Human Resources courses