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Labour Relations, Discipline and Dispute Resolution

Handle discipline, grievances and dismissals with confidence instead of anxiety. Grounded in the Labour Relations Act 66 of 1995 and the Basic Conditions of Employment Act 75 of 1997, the work is done through live role plays of hearings, appeals and conciliation rather than lectures on theory.

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Register for this course

What you will be able to do

  • Apply the substantive and procedural fairness requirements that govern a lawful dismissal.
  • Distinguish misconduct, incapacity and operational requirements as separate dismissal grounds.
  • Investigate an allegation and assemble evidence that will withstand scrutiny.
  • Chair a disciplinary hearing and record findings, reasons and sanction properly.
  • Manage grievances and poor performance through counselling before formal steps.
  • Prepare a matter for conciliation and arbitration and present it clearly.

Course outline

  1. 01Framework of South African labour legislation
  2. 02The employment contract and workplace rules
  3. 03Investigating misconduct and gathering evidence
  4. 04Chairing a disciplinary hearing
  5. 05Incapacity, ill health and poor performance
  6. 06Retrenchment consultation and operational requirements
  7. 07Conciliation, arbitration and case preparation

Who should attend

HR practitioners, employee relations officers, line managers who chair or initiate hearings, shop stewards, union officials and supervisors responsible for frontline discipline.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
30 Sep to 2 Oct 2026Johannesburg3R13,000Register
5 to 7 Oct 2026Cape Town3R13,000Register
6 to 8 Oct 2026Durban3R13,000Register
7 to 9 Oct 2026Pretoria3R13,000Register
12 to 14 Oct 2026Windhoek3US$1,500Register
13 to 15 Oct 2026Gaborone3US$1,500Register
14 to 16 Oct 2026Maseru3US$1,500Register
19 to 21 Oct 2026Mbabane3US$1,500Register
20 to 22 Oct 2026Lusaka3US$1,500Register
21 to 23 Oct 2026Harare3US$1,500Register
26 to 28 Oct 2026Lilongwe3US$1,500Register
27 to 29 Oct 2026Blantyre3US$1,500Register
28 to 30 Oct 2026Mozambique3US$1,500Register
2 to 4 Nov 2026Nairobi3US$1,500Register
3 to 5 Nov 2026Dar es Salaam3US$1,500Register
4 to 6 Nov 2026Kigali3US$1,500Register
9 to 11 Nov 2026Kampala3US$1,500Register
10 to 12 Nov 2026Accra3US$1,500Register
11 to 13 Nov 2026Lagos3US$1,500Register
16 to 18 Nov 2026Cairo3US$1,500Register
17 to 19 Nov 2026Mauritius3US$1,500Register
18 to 20 Nov 2026Dubai3US$1,500Register
23 to 25 Nov 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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