Help commercial and operations teams turn signed contracts into measurable performance. This practical course shows delegates how to draft workable service levels, track supplier obligations and manage penalties, credits and remedies without ending up in dispute. Using South African supplier scenarios, delegates build a performance scorecard and an escalation path they can apply the moment they return to work.
Ready to book? Secure your place on this programme.
Register for this courseThis course suits contract managers, procurement officers, operations managers and vendor coordinators responsible for holding suppliers to their contractual commitments.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 30 Sep to 2 Oct 2026 | Johannesburg | 3 | R13,000 | Register | |
| 5 to 7 Oct 2026 | Cape Town | 3 | R13,000 | Register | |
| 6 to 8 Oct 2026 | Durban | 3 | R13,000 | Register | |
| 7 to 9 Oct 2026 | Pretoria | 3 | R13,000 | Register | |
| 12 to 14 Oct 2026 | Windhoek | 3 | US$1,500 | Register | |
| 13 to 15 Oct 2026 | Gaborone | 3 | US$1,500 | Register | |
| 14 to 16 Oct 2026 | Maseru | 3 | US$1,500 | Register | |
| 19 to 21 Oct 2026 | Mbabane | 3 | US$1,500 | Register | |
| 20 to 22 Oct 2026 | Lusaka | 3 | US$1,500 | Register | |
| 21 to 23 Oct 2026 | Harare | 3 | US$1,500 | Register | |
| 26 to 28 Oct 2026 | Lilongwe | 3 | US$1,500 | Register | |
| 27 to 29 Oct 2026 | Blantyre | 3 | US$1,500 | Register | |
| 28 to 30 Oct 2026 | Mozambique | 3 | US$1,500 | Register | |
| 2 to 4 Nov 2026 | Nairobi | 3 | US$1,500 | Register | |
| 3 to 5 Nov 2026 | Dar es Salaam | 3 | US$1,500 | Register | |
| 4 to 6 Nov 2026 | Kigali | 3 | US$1,500 | Register | |
| 9 to 11 Nov 2026 | Kampala | 3 | US$1,500 | Register | |
| 10 to 12 Nov 2026 | Accra | 3 | US$1,500 | Register | |
| 11 to 13 Nov 2026 | Lagos | 3 | US$1,500 | Register | |
| 16 to 18 Nov 2026 | Cairo | 3 | US$1,500 | Register | |
| 17 to 19 Nov 2026 | Mauritius | 3 | US$1,500 | Register | |
| 18 to 20 Nov 2026 | Dubai | 3 | US$1,500 | Register | |
| 23 to 25 Nov 2026 | Online | 3 | US$900 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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