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Patient Referral and Interfacility Transfer Coordination

Improve the movement of patients between clinics, district hospitals and referral centres where broken referral chains cost lives and money. Participants design referral protocols, transfer readiness checklists and communication systems that fit long distances and uneven transport across Africa. The course focuses on safe, timely and well documented transfers.

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Register for this course

What you will be able to do

  • Map referral pathways across levels of the health system.
  • Design clear referral criteria and protocols for common conditions.
  • Apply transfer readiness and stabilisation checklists.
  • Coordinate transport, escort and communication for transfers.
  • Standardise referral documentation and feedback loops.
  • Monitor referral timeliness and appropriateness.

Course outline

  1. 01Referral Systems Across Care Levels
  2. 02Referral Criteria and Protocols
  3. 03Transfer Readiness and Stabilisation
  4. 04Transport and Escort Coordination
  5. 05Communication and Pre Alert Systems
  6. 06Referral Documentation and Feedback
  7. 07Monitoring Referral Performance

Who should attend

This course suits clinic managers, referral coordinators, casualty leaders and district health managers responsible for patient transfers.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Online2US$900Closed
9 to 10 Nov 2026Johannesburg2R10,000Register
10 to 11 Nov 2026Cape Town2R10,000Register
11 to 12 Nov 2026Durban2R10,000Register
12 to 13 Nov 2026Pretoria2R10,000Register
16 to 17 Nov 2026Windhoek2US$1,100Register
17 to 18 Nov 2026Gaborone2US$1,100Register
18 to 19 Nov 2026Maseru2US$1,100Register
19 to 20 Nov 2026Mbabane2US$1,100Register
23 to 24 Nov 2026Lusaka2US$1,100Register
24 to 25 Nov 2026Harare2US$1,100Register
25 to 26 Nov 2026Lilongwe2US$1,100Register
26 to 27 Nov 2026Blantyre2US$1,100Register
30 Nov to 1 Dec 2026Mozambique2US$1,100Register
1 to 2 Dec 2026Nairobi2US$1,100Register
2 to 3 Dec 2026Dar es Salaam2US$1,100Register
3 to 4 Dec 2026Kigali2US$1,100Register
7 to 8 Dec 2026Kampala2US$1,100Register
8 to 9 Dec 2026Accra2US$1,100Register
9 to 10 Dec 2026Lagos2US$1,100Register
10 to 11 Dec 2026Cairo2US$1,100Register
14 to 15 Dec 2026Mauritius2US$1,100Register
17 to 18 Dec 2026Dubai2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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