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Patient Case Management and Integrated Care Coordination

Equip coordinators to manage complex patients who move between services, so care is joined up rather than fragmented. Participants learn case identification, care planning, multidisciplinary coordination and follow up methods for chronic and high need patients in African health systems. The course reduces duplication, missed appointments and avoidable readmissions.

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Register for this course

What you will be able to do

  • Identify patients who benefit from active case management.
  • Develop individualised care plans with clear goals.
  • Coordinate multidisciplinary teams across services.
  • Track appointments, adherence and follow up actions.
  • Link patients to community and social support resources.
  • Measure case management outcomes and readmission trends.

Course outline

  1. 01Foundations of Case Management
  2. 02Case Identification and Stratification
  3. 03Individualised Care Planning
  4. 04Multidisciplinary Coordination
  5. 05Follow Up and Adherence Tracking
  6. 06Linking Community and Social Support
  7. 07Outcome and Readmission Measurement

Who should attend

This course suits case managers, care coordinators, chronic care nurses and programme staff supporting complex and high need patients.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Lagos3US$1,500Closed
29 Sep to 1 Oct 2026Cairo3US$1,500Register
30 Sep to 2 Oct 2026Mauritius3US$1,500Register
5 to 7 Oct 2026Dubai3US$1,500Register
6 to 8 Oct 2026Online3US$900Register
2 to 4 Nov 2026Johannesburg3R13,000Register
3 to 5 Nov 2026Cape Town3R13,000Register
4 to 6 Nov 2026Durban3R13,000Register
9 to 11 Nov 2026Pretoria3R13,000Register
10 to 12 Nov 2026Windhoek3US$1,500Register
11 to 13 Nov 2026Gaborone3US$1,500Register
16 to 18 Nov 2026Maseru3US$1,500Register
17 to 19 Nov 2026Mbabane3US$1,500Register
18 to 20 Nov 2026Lusaka3US$1,500Register
23 to 25 Nov 2026Harare3US$1,500Register
24 to 26 Nov 2026Lilongwe3US$1,500Register
25 to 27 Nov 2026Blantyre3US$1,500Register
30 Nov to 2 Dec 2026Mozambique3US$1,500Register
1 to 3 Dec 2026Nairobi3US$1,500Register
2 to 4 Dec 2026Dar es Salaam3US$1,500Register
7 to 9 Dec 2026Kigali3US$1,500Register
8 to 10 Dec 2026Kampala3US$1,500Register
9 to 11 Dec 2026Accra3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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