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Mediation and Arbitration for Commercial Disputes

Teach commercial teams how to resolve disputes without the cost and delay of open court. The course explains negotiation, mediation and arbitration as used in South African commercial practice, how to draft dispute resolution clauses, and how to prepare and present a case in these forums. Delegates run a simulated mediation and arbitration to practise the skills directly.

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Register for this course

What you will be able to do

  • Compare negotiation, mediation, arbitration and litigation as dispute options.
  • Draft dispute resolution and escalation clauses that steer parties to the right forum.
  • Prepare a commercial dispute for mediation, including interests and settlement range.
  • Present and argue a case effectively in an arbitration hearing.
  • Understand enforceability of settlement agreements and arbitration awards.
  • Choose the most cost effective resolution route for a given commercial dispute.

Course outline

  1. 01The Dispute Resolution Spectrum
  2. 02Drafting Dispute Resolution Clauses
  3. 03Principled Negotiation for Settlement
  4. 04The Mediation Process in Practice
  5. 05Preparing and Running an Arbitration
  6. 06Enforcing Settlements and Awards
  7. 07Choosing the Right Route for Each Dispute

Who should attend

This course is designed for commercial managers, contract managers, in-house legal support and business owners who face or wish to avoid drawn out commercial disputes.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
13 to 15 Oct 2026Johannesburg3R13,000Register
14 to 16 Oct 2026Cape Town3R13,000Register
19 to 21 Oct 2026Durban3R13,000Register
20 to 22 Oct 2026Pretoria3R13,000Register
21 to 23 Oct 2026Windhoek3US$1,500Register
26 to 28 Oct 2026Gaborone3US$1,500Register
27 to 29 Oct 2026Maseru3US$1,500Register
28 to 30 Oct 2026Mbabane3US$1,500Register
2 to 4 Nov 2026Lusaka3US$1,500Register
3 to 5 Nov 2026Harare3US$1,500Register
4 to 6 Nov 2026Lilongwe3US$1,500Register
9 to 11 Nov 2026Blantyre3US$1,500Register
10 to 12 Nov 2026Mozambique3US$1,500Register
11 to 13 Nov 2026Nairobi3US$1,500Register
16 to 18 Nov 2026Dar es Salaam3US$1,500Register
17 to 19 Nov 2026Kigali3US$1,500Register
18 to 20 Nov 2026Kampala3US$1,500Register
23 to 25 Nov 2026Accra3US$1,500Register
24 to 26 Nov 2026Lagos3US$1,500Register
25 to 27 Nov 2026Cairo3US$1,500Register
30 Nov to 2 Dec 2026Mauritius3US$1,500Register
1 to 3 Dec 2026Dubai3US$1,500Register
2 to 4 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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