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Laboratory Services and Diagnostics Management

Prepare laboratory and diagnostics managers to run efficient, accurate testing services within hospitals, clinics and independent diagnostic centres across South Africa. The course covers specimen handling protocols, turnaround time management, quality control processes and coordination with clinical departments, addressing the operational pressures of high test volumes and shared laboratory resources across busy facilities and networks.

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Register for this course

What you will be able to do

  • Manage specimen collection, labelling and transport protocols across departments.
  • Monitor turnaround times to identify and resolve service bottlenecks.
  • Apply quality control processes to maintain diagnostic accuracy.
  • Coordinate laboratory services with referring clinical departments.
  • Manage laboratory staffing and equipment scheduling for peak demand.
  • Report laboratory performance indicators to facility management.

Course outline

  1. 01Laboratory Services Operating Environment
  2. 02Specimen Handling Protocols
  3. 03Turnaround Time Management
  4. 04Quality Control and Accuracy
  5. 05Coordinating with Clinical Departments
  6. 06Staffing and Equipment Scheduling
  7. 07Managing Peak Testing Demand
  8. 08Laboratory Performance Reporting

Who should attend

This course suits laboratory managers, diagnostic services coordinators, pathology supervisors and hospital operations staff overseeing testing services.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Gaborone3US$1,500Closed
29 Sep to 1 Oct 2026Maseru3US$1,500Register
30 Sep to 2 Oct 2026Mbabane3US$1,500Register
5 to 7 Oct 2026Lusaka3US$1,500Register
6 to 8 Oct 2026Harare3US$1,500Register
7 to 9 Oct 2026Lilongwe3US$1,500Register
12 to 14 Oct 2026Blantyre3US$1,500Register
13 to 15 Oct 2026Mozambique3US$1,500Register
14 to 16 Oct 2026Nairobi3US$1,500Register
19 to 21 Oct 2026Dar es Salaam3US$1,500Register
20 to 22 Oct 2026Kigali3US$1,500Register
21 to 23 Oct 2026Kampala3US$1,500Register
26 to 28 Oct 2026Accra3US$1,500Register
27 to 29 Oct 2026Lagos3US$1,500Register
28 to 30 Oct 2026Cairo3US$1,500Register
2 to 4 Nov 2026Mauritius3US$1,500Register
3 to 5 Nov 2026Dubai3US$1,500Register
4 to 6 Nov 2026Online3US$900Register
1 to 3 Dec 2026Johannesburg3R13,000Register
2 to 4 Dec 2026Cape Town3R13,000Register
7 to 9 Dec 2026Durban3R13,000Register
8 to 10 Dec 2026Pretoria3R13,000Register
9 to 11 Dec 2026Windhoek3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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