Skip to content

Fleet Insurance, Risk and Claims Management

Prepares fleet and risk staff to manage vehicle insurance programmes and handle claims efficiently after accidents, theft or damage. Covers policy structuring, excess management, claims documentation and working with assessors and insurers. Draws on realistic South African claims scenarios, including hijackings, third party claims and repudiated claims caused by poor documentation.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Structure fleet insurance programmes appropriate to vehicle type and risk profile.
  • Document accidents and incidents to support valid insurance claims.
  • Manage the claims process from notification through to settlement.
  • Identify common reasons insurers repudiate claims and how to avoid them.
  • Coordinate with assessors, panel beaters and insurers to reduce vehicle downtime.
  • Analyse claims history to identify recurring risk trends within the fleet.

Course outline

  1. 01Fleet Insurance Policy Structures
  2. 02Excess Management and Premium Control
  3. 03Accident Scene Documentation
  4. 04Claims Submission and Processing
  5. 05Working with Assessors and Panel Beaters
  6. 06Common Reasons Claims Are Repudiated
  7. 07Hijacking and Theft Claims
  8. 08Claims Trend Analysis and Risk Reporting

Who should attend

Suited to fleet risk officers, insurance coordinators, fleet managers and claims administrators handling vehicle insurance and accident claims.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
7 to 9 Oct 2026Johannesburg3R13,000Register
12 to 14 Oct 2026Cape Town3R13,000Register
13 to 15 Oct 2026Durban3R13,000Register
14 to 16 Oct 2026Pretoria3R13,000Register
19 to 21 Oct 2026Windhoek3US$1,500Register
20 to 22 Oct 2026Gaborone3US$1,500Register
21 to 23 Oct 2026Maseru3US$1,500Register
26 to 28 Oct 2026Mbabane3US$1,500Register
27 to 29 Oct 2026Lusaka3US$1,500Register
28 to 30 Oct 2026Harare3US$1,500Register
2 to 4 Nov 2026Lilongwe3US$1,500Register
3 to 5 Nov 2026Blantyre3US$1,500Register
4 to 6 Nov 2026Mozambique3US$1,500Register
9 to 11 Nov 2026Nairobi3US$1,500Register
10 to 12 Nov 2026Dar es Salaam3US$1,500Register
11 to 13 Nov 2026Kigali3US$1,500Register
16 to 18 Nov 2026Kampala3US$1,500Register
17 to 19 Nov 2026Accra3US$1,500Register
18 to 20 Nov 2026Lagos3US$1,500Register
23 to 25 Nov 2026Cairo3US$1,500Register
24 to 26 Nov 2026Mauritius3US$1,500Register
25 to 27 Nov 2026Dubai3US$1,500Register
30 Nov to 2 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Transport, Fleet and Driver Management

Transport, Fleet and Driver Management

Fleet Cost, Utilisation and Replacement Planning

Fleet budgets are often managed on fuel spend alone while depreciation, tyres, downtime and idle assets quietly cost more.

Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
Transport, Fleet and Driver Management

Driver Safety, Fatigue and Behaviour Management

Long distance corridors punish poor trip planning, and fatigue shows up in the crash statistics long before it shows up in a disciplinary...

Next session
29 Sep to 1 Oct 2026
Venue
Lusaka
3 day programme
FromR13,000
Transport, Fleet and Driver Management

Vehicle Maintenance and Workshop Control

Vehicles come back from the workshop late, twice for the same fault, and nobody can say what the repair actually cost.

Next session
29 Sep to 1 Oct 2026
Venue
Mbabane
3 day programme
FromR13,000
See all Transport, Fleet and Driver Management courses