Employee experience is the sum of every interaction a person has with the organisation, from the first interview to the final farewell. This course teaches HR practitioners to apply design thinking to the employee journey, identify the moments that shape loyalty and fix the friction that quietly drives good people away. Practical mapping exercises use African workplace scenarios throughout.
Ready to book? Secure your place on this programme.
Register for this courseHR business partners, people operations specialists, internal communications practitioners and HR managers who want to improve how employees experience the organisation.
| Dates | Venue | Days | Fee | Calendar | Register |
|---|---|---|---|---|---|
| 28 to 29 Sep 2026 | Mbabane | 2 | US$1,100 | Closed | |
| 29 to 30 Sep 2026 | Lusaka | 2 | US$1,100 | Register | |
| 30 Sep to 1 Oct 2026 | Harare | 2 | US$1,100 | Register | |
| 1 to 2 Oct 2026 | Lilongwe | 2 | US$1,100 | Register | |
| 5 to 6 Oct 2026 | Blantyre | 2 | US$1,100 | Register | |
| 6 to 7 Oct 2026 | Mozambique | 2 | US$1,100 | Register | |
| 7 to 8 Oct 2026 | Nairobi | 2 | US$1,100 | Register | |
| 8 to 9 Oct 2026 | Dar es Salaam | 2 | US$1,100 | Register | |
| 12 to 13 Oct 2026 | Kigali | 2 | US$1,100 | Register | |
| 13 to 14 Oct 2026 | Kampala | 2 | US$1,100 | Register | |
| 14 to 15 Oct 2026 | Accra | 2 | US$1,100 | Register | |
| 15 to 16 Oct 2026 | Lagos | 2 | US$1,100 | Register | |
| 19 to 20 Oct 2026 | Cairo | 2 | US$1,100 | Register | |
| 20 to 21 Oct 2026 | Mauritius | 2 | US$1,100 | Register | |
| 21 to 22 Oct 2026 | Dubai | 2 | US$1,100 | Register | |
| 22 to 23 Oct 2026 | Online | 2 | US$900 | Register | |
| 3 to 4 Dec 2026 | Johannesburg | 2 | R10,000 | Register | |
| 7 to 8 Dec 2026 | Cape Town | 2 | R10,000 | Register | |
| 8 to 9 Dec 2026 | Durban | 2 | R10,000 | Register | |
| 9 to 10 Dec 2026 | Pretoria | 2 | R10,000 | Register | |
| 10 to 11 Dec 2026 | Windhoek | 2 | US$1,100 | Register | |
| 14 to 15 Dec 2026 | Gaborone | 2 | US$1,100 | Register | |
| 17 to 18 Dec 2026 | Maseru | 2 | US$1,100 | Register |
Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.
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