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Employee Engagement Surveys and Action Planning

An engagement survey that gathers data but drives no change breeds cynicism rather than trust. This course takes HR practitioners through the full survey cycle, from designing valid questions to interpreting results and turning them into visible action. Delegates work with sample survey data and practise the manager conversations that convert feedback into improvement across African workplaces.

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Register for this course

What you will be able to do

  • Design engagement survey questions that measure what matters.
  • Choose the right survey frequency and format.
  • Achieve strong participation while protecting anonymity.
  • Interpret survey results and identify priority themes.
  • Facilitate team action planning from the results.
  • Track follow through so the survey builds trust.

Course outline

  1. 01The engagement survey cycle
  2. 02Designing valid survey questions
  3. 03Frequency, format and anonymity
  4. 04Driving participation
  5. 05Interpreting and prioritising results
  6. 06Feeding results back to teams
  7. 07Team action planning
  8. 08Tracking follow through

Who should attend

HR business partners, organisational development practitioners, internal communications teams and HR managers who run or support engagement surveys.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
5 to 6 Oct 2026Johannesburg2R10,000Register
6 to 7 Oct 2026Cape Town2R10,000Register
7 to 8 Oct 2026Durban2R10,000Register
8 to 9 Oct 2026Pretoria2R10,000Register
12 to 13 Oct 2026Windhoek2US$1,100Register
13 to 14 Oct 2026Gaborone2US$1,100Register
14 to 15 Oct 2026Maseru2US$1,100Register
15 to 16 Oct 2026Mbabane2US$1,100Register
19 to 20 Oct 2026Lusaka2US$1,100Register
20 to 21 Oct 2026Harare2US$1,100Register
21 to 22 Oct 2026Lilongwe2US$1,100Register
22 to 23 Oct 2026Blantyre2US$1,100Register
26 to 27 Oct 2026Mozambique2US$1,100Register
27 to 28 Oct 2026Nairobi2US$1,100Register
28 to 29 Oct 2026Dar es Salaam2US$1,100Register
29 to 30 Oct 2026Kigali2US$1,100Register
2 to 3 Nov 2026Kampala2US$1,100Register
3 to 4 Nov 2026Accra2US$1,100Register
4 to 5 Nov 2026Lagos2US$1,100Register
5 to 6 Nov 2026Cairo2US$1,100Register
9 to 10 Nov 2026Mauritius2US$1,100Register
10 to 11 Nov 2026Dubai2US$1,100Register
11 to 12 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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