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Emergency Roadside Assistance and Breakdown Recovery Management

Prepares fleets to respond quickly and safely when vehicles break down or are stranded, often on remote or unsafe stretches of African road. The programme covers breakdown reporting, roadside safety, towing and recovery coordination, and supplier networks for parts and repairs. It focuses on cutting the downtime, danger and cost that follow an unmanaged breakdown far from base.

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Register for this course

What you will be able to do

  • Set up a clear breakdown reporting and response procedure.
  • Apply roadside safety measures to protect drivers and stranded vehicles.
  • Coordinate towing, recovery and repair suppliers efficiently.
  • Build a network of roadside assistance and parts providers along routes.
  • Prioritise recovery to reduce downtime and cargo risk.
  • Record breakdown events to identify recurring failures.

Course outline

  1. 01Breakdown Reporting and First Response
  2. 02Roadside Safety and Driver Protection
  3. 03Towing and Recovery Coordination
  4. 04Building a Roadside Support Network
  5. 05Prioritising Recovery and Cargo Protection
  6. 06Managing Repair and Parts Suppliers
  7. 07Breakdown Records and Failure Trends

Who should attend

This course suits fleet controllers, breakdown coordinators, transport supervisors and control room staff who manage vehicle breakdowns and recovery.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Lusaka2US$1,100Closed
29 to 30 Sep 2026Harare2US$1,100Register
30 Sep to 1 Oct 2026Lilongwe2US$1,100Register
1 to 2 Oct 2026Blantyre2US$1,100Register
5 to 6 Oct 2026Mozambique2US$1,100Register
6 to 7 Oct 2026Nairobi2US$1,100Register
7 to 8 Oct 2026Dar es Salaam2US$1,100Register
8 to 9 Oct 2026Kigali2US$1,100Register
12 to 13 Oct 2026Kampala2US$1,100Register
13 to 14 Oct 2026Accra2US$1,100Register
14 to 15 Oct 2026Lagos2US$1,100Register
15 to 16 Oct 2026Cairo2US$1,100Register
19 to 20 Oct 2026Mauritius2US$1,100Register
20 to 21 Oct 2026Dubai2US$1,100Register
21 to 22 Oct 2026Online2US$900Register
2 to 3 Dec 2026Johannesburg2R10,000Register
3 to 4 Dec 2026Cape Town2R10,000Register
7 to 8 Dec 2026Durban2R10,000Register
8 to 9 Dec 2026Pretoria2R10,000Register
9 to 10 Dec 2026Windhoek2US$1,100Register
10 to 11 Dec 2026Gaborone2US$1,100Register
14 to 15 Dec 2026Maseru2US$1,100Register
17 to 18 Dec 2026Mbabane2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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