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Emergency Department and Trauma Unit Management

Prepare emergency department and trauma unit managers to run high pressure units where triage accuracy, patient throughput and resource allocation determine outcomes. Drawing on South African trauma case volumes, ambulance handover realities and mass casualty scenarios, participants build practical systems for triage governance, surge planning, multidisciplinary coordination and post incident review within emergency care settings.

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Register for this course

What you will be able to do

  • Apply triage governance principles to maintain consistent patient prioritisation.
  • Design surge capacity plans for periods of high patient volume.
  • Coordinate ambulance handover processes with emergency medical services providers.
  • Manage multidisciplinary teams operating under time critical conditions.
  • Conduct structured debriefs and reviews following major incidents.
  • Monitor emergency department throughput and waiting time indicators.

Course outline

  1. 01Emergency Care Systems Overview
  2. 02Triage Governance and Prioritisation
  3. 03Surge Capacity and Resource Planning
  4. 04Ambulance Handover Coordination
  5. 05Mass Casualty Incident Preparedness
  6. 06Multidisciplinary Team Management
  7. 07Post Incident Review Processes
  8. 08Throughput and Waiting Time Monitoring

Who should attend

This course suits emergency department managers, trauma unit coordinators, senior emergency nurses and hospital operations managers overseeing acute care units.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Nairobi3US$1,500Closed
29 Sep to 1 Oct 2026Dar es Salaam3US$1,500Register
30 Sep to 2 Oct 2026Kigali3US$1,500Register
5 to 7 Oct 2026Kampala3US$1,500Register
6 to 8 Oct 2026Accra3US$1,500Register
7 to 9 Oct 2026Lagos3US$1,500Register
12 to 14 Oct 2026Cairo3US$1,500Register
13 to 15 Oct 2026Mauritius3US$1,500Register
14 to 16 Oct 2026Dubai3US$1,500Register
19 to 21 Oct 2026Online3US$900Register
11 to 13 Nov 2026Johannesburg3R13,000Register
16 to 18 Nov 2026Cape Town3R13,000Register
17 to 19 Nov 2026Durban3R13,000Register
18 to 20 Nov 2026Pretoria3R13,000Register
23 to 25 Nov 2026Windhoek3US$1,500Register
24 to 26 Nov 2026Gaborone3US$1,500Register
25 to 27 Nov 2026Maseru3US$1,500Register
30 Nov to 2 Dec 2026Mbabane3US$1,500Register
1 to 3 Dec 2026Lusaka3US$1,500Register
2 to 4 Dec 2026Harare3US$1,500Register
7 to 9 Dec 2026Lilongwe3US$1,500Register
8 to 10 Dec 2026Blantyre3US$1,500Register
9 to 11 Dec 2026Mozambique3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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