Skip to content

Courier, Parcel and Express Distribution Network Management

Prepares managers to run courier and parcel operations where speed, tracking and reliability decide whether customers stay. Covers hub and sorting operations, linehaul between depots, delivery scheduling and the returns and failed delivery challenges of African e-commerce. Distinct from last mile alone, it looks at the whole parcel network from collection to final handover.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Design a parcel network across collection, hub, linehaul and delivery stages.
  • Manage sorting hub throughput and cut off times for next day service.
  • Plan linehaul schedules between depots to keep parcels moving overnight.
  • Control failed deliveries, redeliveries and returns in e-commerce flows.
  • Track parcels and manage exceptions to protect delivery promises.
  • Measure network cost per parcel and service levels for improvement.

Course outline

  1. 01The Parcel Network from Collection to Delivery
  2. 02Sorting Hub Operations and Cut Off Times
  3. 03Linehaul Scheduling Between Depots
  4. 04Delivery Scheduling and Route Planning
  5. 05Failed Deliveries, Redeliveries and Returns
  6. 06Parcel Tracking and Exception Management
  7. 07Cost per Parcel and Service Level Measurement

Who should attend

This course is designed for courier and parcel operations managers, hub supervisors, e-commerce logistics staff and depot controllers.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Durban3R13,000Closed
29 Sep to 1 Oct 2026Pretoria3R13,000Register
30 Sep to 2 Oct 2026Windhoek3US$1,500Register
5 to 7 Oct 2026Gaborone3US$1,500Register
6 to 8 Oct 2026Maseru3US$1,500Register
7 to 9 Oct 2026Mbabane3US$1,500Register
12 to 14 Oct 2026Lusaka3US$1,500Register
13 to 15 Oct 2026Harare3US$1,500Register
14 to 16 Oct 2026Lilongwe3US$1,500Register
19 to 21 Oct 2026Blantyre3US$1,500Register
20 to 22 Oct 2026Mozambique3US$1,500Register
21 to 23 Oct 2026Nairobi3US$1,500Register
26 to 28 Oct 2026Dar es Salaam3US$1,500Register
27 to 29 Oct 2026Kigali3US$1,500Register
28 to 30 Oct 2026Kampala3US$1,500Register
2 to 4 Nov 2026Accra3US$1,500Register
3 to 5 Nov 2026Lagos3US$1,500Register
4 to 6 Nov 2026Cairo3US$1,500Register
9 to 11 Nov 2026Mauritius3US$1,500Register
10 to 12 Nov 2026Dubai3US$1,500Register
11 to 13 Nov 2026Online3US$900Register
8 to 10 Dec 2026Johannesburg3R13,000Register
9 to 11 Dec 2026Cape Town3R13,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Transport, Fleet and Driver Management

Transport, Fleet and Driver Management

Fleet Cost, Utilisation and Replacement Planning

Fleet budgets are often managed on fuel spend alone while depreciation, tyres, downtime and idle assets quietly cost more.

Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
Transport, Fleet and Driver Management

Driver Safety, Fatigue and Behaviour Management

Long distance corridors punish poor trip planning, and fatigue shows up in the crash statistics long before it shows up in a disciplinary...

Next session
29 Sep to 1 Oct 2026
Venue
Lusaka
3 day programme
FromR13,000
Transport, Fleet and Driver Management

Vehicle Maintenance and Workshop Control

Vehicles come back from the workshop late, twice for the same fault, and nobody can say what the repair actually cost.

Next session
29 Sep to 1 Oct 2026
Venue
Mbabane
3 day programme
FromR13,000
See all Transport, Fleet and Driver Management courses