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Competency Based Interviewing and Selection

Gut feel hiring is one of the most expensive mistakes an organisation makes. This hands on workshop teaches delegates to define the competencies a role really needs and to interview against evidence rather than impressions. Delegates practise structured interviews, scoring and fair decision making within South African employment equity and fairness expectations.

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What you will be able to do

  • Define the competencies and success criteria that a role genuinely requires.
  • Write behavioural interview questions that draw out real past evidence.
  • Structure a panel interview so candidates are assessed consistently.
  • Apply scoring and rating scales that reduce bias in selection decisions.
  • Probe and follow up answers to distinguish strong from rehearsed responses.
  • Make and document a fair, defensible hiring recommendation.

Course outline

  1. 01The cost of poor hiring decisions
  2. 02Defining competencies and success criteria
  3. 03Writing behavioural questions
  4. 04Structuring the interview and panel
  5. 05Scoring, rating and reducing bias
  6. 06Probing and follow up techniques
  7. 07Fair, defensible decision making
  8. 08Interview practice and feedback

Who should attend

HR practitioners, recruiters, hiring managers and interview panel members who want to make more accurate and fairer selection decisions.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
30 Sep to 1 Oct 2026Johannesburg2R10,000Register
1 to 2 Oct 2026Cape Town2R10,000Register
5 to 6 Oct 2026Durban2R10,000Register
6 to 7 Oct 2026Pretoria2R10,000Register
7 to 8 Oct 2026Windhoek2US$1,100Register
8 to 9 Oct 2026Gaborone2US$1,100Register
12 to 13 Oct 2026Maseru2US$1,100Register
13 to 14 Oct 2026Mbabane2US$1,100Register
14 to 15 Oct 2026Lusaka2US$1,100Register
15 to 16 Oct 2026Harare2US$1,100Register
19 to 20 Oct 2026Lilongwe2US$1,100Register
20 to 21 Oct 2026Blantyre2US$1,100Register
21 to 22 Oct 2026Mozambique2US$1,100Register
22 to 23 Oct 2026Nairobi2US$1,100Register
26 to 27 Oct 2026Dar es Salaam2US$1,100Register
27 to 28 Oct 2026Kigali2US$1,100Register
28 to 29 Oct 2026Kampala2US$1,100Register
29 to 30 Oct 2026Accra2US$1,100Register
2 to 3 Nov 2026Lagos2US$1,100Register
3 to 4 Nov 2026Cairo2US$1,100Register
4 to 5 Nov 2026Mauritius2US$1,100Register
5 to 6 Nov 2026Dubai2US$1,100Register
9 to 10 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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