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Water and Sanitation Services Management for Municipalities

This course focuses on the operational and regulatory management of water and sanitation services in South African municipalities, covering water services authority and provider responsibilities, tariff setting, non-revenue water reduction, wastewater treatment compliance and drought response. Participants work with case studies drawn from metros, district and local municipalities to strengthen service reliability and regulatory compliance under the Water Services Act.

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What you will be able to do

  • Explain the roles of water services authorities and water services providers.
  • Calculate and reduce non-revenue water losses within a municipal distribution network.
  • Set water and sanitation tariffs that balance cost recovery with affordability.
  • Monitor wastewater treatment works against Green Drop and Blue Drop standards.
  • Develop a drought and water restriction response plan for a municipality.
  • Report water services performance data to provincial and national departments.

Course outline

  1. 01Water Services Act Framework
  2. 02Authority and Provider Roles
  3. 03Non-Revenue Water Reduction
  4. 04Tariff Setting and Cost Recovery
  5. 05Wastewater Treatment Compliance
  6. 06Green Drop and Blue Drop Standards
  7. 07Drought and Water Restrictions
  8. 08Regulatory Reporting Requirements

Who should attend

This course is designed for water services managers, engineers, technicians and planning officials working in municipal water and sanitation departments.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
14 to 16 Oct 2026Johannesburg3R13,000Register
19 to 21 Oct 2026Cape Town3R13,000Register
20 to 22 Oct 2026Durban3R13,000Register
21 to 23 Oct 2026Pretoria3R13,000Register
26 to 28 Oct 2026Windhoek3US$1,500Register
27 to 29 Oct 2026Gaborone3US$1,500Register
28 to 30 Oct 2026Maseru3US$1,500Register
2 to 4 Nov 2026Mbabane3US$1,500Register
3 to 5 Nov 2026Lusaka3US$1,500Register
4 to 6 Nov 2026Harare3US$1,500Register
9 to 11 Nov 2026Lilongwe3US$1,500Register
10 to 12 Nov 2026Blantyre3US$1,500Register
11 to 13 Nov 2026Mozambique3US$1,500Register
16 to 18 Nov 2026Nairobi3US$1,500Register
17 to 19 Nov 2026Dar es Salaam3US$1,500Register
18 to 20 Nov 2026Kigali3US$1,500Register
23 to 25 Nov 2026Kampala3US$1,500Register
24 to 26 Nov 2026Accra3US$1,500Register
25 to 27 Nov 2026Lagos3US$1,500Register
30 Nov to 2 Dec 2026Cairo3US$1,500Register
1 to 3 Dec 2026Mauritius3US$1,500Register
2 to 4 Dec 2026Dubai3US$1,500Register
7 to 9 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
See all Municipal and Public Sector Management courses