Supply Chain Visibility and Control Tower Operations

When shipments disappear into a black box between supplier and warehouse, African supply chains cannot respond to delays until it is too late. This course introduces supply chain visibility and the control tower model that gives teams a single, real time view of orders and shipments. Delegates learn to design visibility dashboards and response playbooks that turn data into timely action.

Ready to book? Secure your place on this programme.

What you will be able to do

Explain the concept and benefits of end to end supply chain visibility.
Design a control tower that consolidates order and shipment status.
Identify the data sources and partners needed for real time tracking.
Set exception alerts and escalation rules for delays and disruptions.
Build dashboards that surface the metrics decision makers need.
Create response playbooks that convert alerts into corrective action.

Course outline

01The Case for Supply Chain Visibility
02The Control Tower Operating Model
03Data Sources and Partner Integration
04Exception Alerts and Escalation
05Designing Visibility Dashboards
06Response Playbooks for Disruption
07Building Visibility Step by Step

Who should attend

Aimed at supply chain managers, logistics coordinators, planners and analysts seeking better oversight of orders and shipments in transit.

Dates, venues and fees

Dates	Venue	Days	Fee	Register
28 to 29 Sep 2026	Dubai	2	US$1,100	Closed
29 to 30 Sep 2026	Online	2	US$900	Register
10 to 11 Nov 2026	Johannesburg	2	R10,000	Register
11 to 12 Nov 2026	Cape Town	2	R10,000	Register
12 to 13 Nov 2026	Durban	2	R10,000	Register
16 to 17 Nov 2026	Pretoria	2	R10,000	Register
17 to 18 Nov 2026	Windhoek	2	US$1,100	Register
18 to 19 Nov 2026	Gaborone	2	US$1,100	Register
19 to 20 Nov 2026	Maseru	2	US$1,100	Register
23 to 24 Nov 2026	Mbabane	2	US$1,100	Register
24 to 25 Nov 2026	Lusaka	2	US$1,100	Register
25 to 26 Nov 2026	Harare	2	US$1,100	Register
26 to 27 Nov 2026	Lilongwe	2	US$1,100	Register
30 Nov to 1 Dec 2026	Blantyre	2	US$1,100	Register
1 to 2 Dec 2026	Mozambique	2	US$1,100	Register
2 to 3 Dec 2026	Nairobi	2	US$1,100	Register
3 to 4 Dec 2026	Dar es Salaam	2	US$1,100	Register
7 to 8 Dec 2026	Kigali	2	US$1,100	Register
8 to 9 Dec 2026	Kampala	2	US$1,100	Register
9 to 10 Dec 2026	Accra	2	US$1,100	Register
10 to 11 Dec 2026	Lagos	2	US$1,100	Register
14 to 15 Dec 2026	Cairo	2	US$1,100	Register
17 to 18 Dec 2026	Mauritius	2	US$1,100	Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Training a whole team?

We can run Supply Chain Visibility and Control Tower Operations privately for your team, on your dates and built around your own systems. Group delivery is usually more cost effective from about six delegates.

Run this in-house